2/10 (不満)
2025 年 7 月 2 日
Disappointing stay- won’t be returning.
The hotel looked much better in the photos online than in person. When I arrived, I had to search for the front desk clerk after waiting around with no one in sight. The area around the property felt unsafe, with some sketchy activity going on nearby.
There was only one ice machine located on the first floor next to the washer and dryer, and the floor in that area was constantly wet and dirty because the machine randomly dropped ice. I was staying on the third floor, so this was inconvenient.
The hotel clearly had water damage, which was obvious from the condition of the floors and a strong musty smell. Breakfast ended early at 9:30 a.m., and the pool was closed the entire time—even though temperatures were around 96°F all week. One night, the police were even called to the hotel, which was unsettling.
The Hilton just across the parking lot looked like a much better option and felt safer overall. Staff at this hotel were unfriendly and often didn’t answer the phone. The beds were unusually high; my elderly grandmother had a very hard time getting in and out of bed.
While it was okay for a single night in a pinch, I would not recommend staying here and definitely won’t be coming back.
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2 泊の家族旅行
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