Baptist Memorial Hospital-Memphis - 5 min drive - 5.2 km
Memphis Botanic Garden - 7 min drive - 6.5 km
University of Memphis - 7 min drive - 7.4 km
Shelby Farms Visitor Center - 9 min drive - 8.8 km
Getting around
Memphis International Airport (MEM) - 15 min drive
Memphis Central Station - 20 min drive
Restaurants
Chick-fil-A - 10 min walk
McDonald's - 13 min walk
Panda Express - 8 min walk
Central BBQ - 6 min walk
Bog & Barley - 4 min walk
About this property
Embassy Suites by Hilton Memphis East Germantown Area
Embassy Suites by Hilton Memphis East Germantown Area puts you within a 15-minute drive of University of Memphis and Wolfchase Galleria. Guests can visit the fitness center for a workout or grab a bite to eat at Frank Grisanti Italian, which serves Italian cuisine and is open for lunch and dinner. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
220 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
Parking
Onsite parking available only on request
Uncovered onsite self parking (USD 4.49 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Frank Grisanti Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Atrium/Lobby Bar - Onsite bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 9.95
WiFi is available in public areas for USD 9.95 (rates may vary)
Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
Wired internet access is available in public areas for USD 9.95 (rates may vary)
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
Indoor pool
Spa tub
The following facilities are closed on Friday and Saturday:
Indoor pool
Spa tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Uncovered self parking costs USD 4.49 per day
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis
Frequently asked questions
Does Embassy Suites by Hilton Memphis East Germantown Area offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Memphis East Germantown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Embassy Suites by Hilton Memphis East Germantown Area?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Memphis East Germantown Area?
Yes. Self parking costs USD 4.49 per day.
What are the check-in and check-out times at Embassy Suites by Hilton Memphis East Germantown Area?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Embassy Suites by Hilton Memphis East Germantown Area and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Embassy Suites by Hilton Memphis East Germantown Area?
Yes, Frank Grisanti Italian offers Italian cuisine.
What's the area around Embassy Suites by Hilton Memphis East Germantown Area like?
Embassy Suites by Hilton Memphis East Germantown Area is located a short 15-minute walk from Lichterman Nature Center.
Embassy Suites by Hilton Memphis East Germantown Area Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 18, 2024
Wonderful host at desk on both sides
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
DeeAndria
DeeAndria, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Norma
Norma, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
Travis
Travis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Need updating..
The hotel itself was nice but can use a deep cleaning. The furniture was very old and outdated. I have been coming to this hotel for years and I see it’s getting worse but the prices stay the same..
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 1, 2024
Roy
Roy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Deeandria
Deeandria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Ashley
Ashley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
Kelly
Kelly, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2024
Elevator near my room didn’t work after 8pm which made me have to walk quite a ways to my room and I have a bad knee. It wasn’t handicap friendly.
Ra'Nesha
Ra'Nesha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
Canetria
Canetria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 19, 2024
Great stay only issue was the toilet ran all not long!
kenisha
kenisha, 3-night family trip
Verified Expedia guest review
6/10 Good
Aug 19, 2024
Upgrades are better. Balloons are not allowed past lobby. When I asked for documentation to support was not provided with. My check in rep was nice and professional but her co worker kept interrupting when we interacting which is unprofessional.
Katrice
Katrice, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Good overall stay
Alix
Alix, 3-night business trip
Verified Expedia guest review
6/10 Good
Aug 14, 2024
Martin
Martin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2024
Breakfast is awesome here!
Monica
Monica, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
Good stay, Friendly staff. Real fast is good but is served in disposable plates and folks, spoons, knife and glasses. This does not contribute to take care of the environment.
Out of the 3 treadmills no one was working, you need to do some maintenance over there. There were no tea bags in the breakfast.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Lauren
Lauren, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Good
Christina
Christina, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 11, 2024
Roaches in room. Requested housekeeping to empty trashbins and provide new towels. They did not clean the room. Spoke to supervisor who apologized and said that someone would be by shortly to clean. This did not occur. Was promised points to my account for these troubles. This did not occur.