2/10 (不満)
2024年11月29日
NEVER STAY HERE
We were extremely disappointed in the unprofessionalism of Crowne Plaza. The event that would bring us to PDX was canceled so we contacted Hotels.com to request a date change and was advised to contact Crown Plaza directly. We called 2 weeks before the event and was sent to VM to request a change in dates. We left our request and contact information. NO RESPONSE. We called back 7 days later and was told to send an email (was given the email address) to request a date change. We did. NO RESONSE. We resent the email, again making a date change request. NO RESPONSE. Crowne Plaza has been our go to when we travel to PDX. NEVER AGAIN. We have so many options with better service.
Cheryl
Cheryl、1 泊旅行
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