This place looked like it was closed down, grass overgrown, parking lot had glass and trash all over. It was under construction! I walked in and wasn't sure if I was in the right place. They ran out of my room I requested so they upgraded or should I say downgraded me to a suite. the suite 436 was horrible! very dirty/dusty, the balcony windows had bird poop all over it and the balcony roof was falling down, walking around the room I stuck to the floor, the fridge stunk and had sticky stuff on the handle. the Hotel should be closed down until it is remodeled and cleaned.
Mike
Mike、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 2 日
Wonderful
Wonderful
Larry
Larry、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 23 日
Hope they keep the good things about this hotel
I've always loved this hotel regardless of its condition. The architect understood hospitality. It's quiet, with comfy dark rooms and a dog owners suits on the first level. It's being remodeled under new ownership and I hope they keep the aspects that I love - especially the mirrors! When I have to look my best, I would stay here for the mirrors! A nice young man made sure we had plenty of towels. The service is always polite.
Jennifer
Jennifer、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 2 日
Cherry
Cherry、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 5 月 1 日
Worst booking places and hotel I have ever stayed
This hotel was full of mold dirty and everything was broken . Called hotel.com / Expedia and they said the morning we checked out that they where going to refund us then we waited called back two weeks later now they want me to pay them $20.00 to get a refund I will NEVER book with hotel.com or Expedia ther eran by the same people there rude and can hardly speak English. Don’t even stay at the hotel rl Cleveland airport hotel it is horrible nasty dirty moldy .. zoom in on the roof it was water damaged and bulging out ask front desk to switch rooms she laughed and said they where all like that .
Tanyka
Tanyka、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 26 日
Wasn’t impressed with room missing items stains on curtains and walls, shower leaked told the front desk they said they would have someone up to fix it never did.
Charles
Charles、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 25 日
Don’t Stay
Service was horrible staff had very few staff that would be worth keeping, can’t stress this enough that they don’t care about anything but the money. Mold in my room, water damage everywhere elevators ran so slow they left notes saying to not beat up if it got stuck. The stuff allowed a random pizza box to sit at the desk all weekend
Timothy
Timothy、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 22 日
Nope!
This hotel is in dire need of renovation.
Jason
Jason、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 21 日
Save your money and time , find another hotel !
douglas
douglas、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 20 日
Room was not cleaned very dirty ! , no towels, had to ask daily for towels , trash was not removed and the can was sticky at the bottom, ran out of toilet paper, had to run water for shower for 1/2 hr before it got warm and the faucet for the shower was loose so it could rotate! I will not be staying there again ! Ever !
douglas
douglas、3 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 18 日
Ahmed
Ahmed、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 18 日
Once it’s renovated it’ll be the best property in the area
Ahmed
Ahmed、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 16 日
Megan
Megan、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 15 日
This hotel is so run down, not recommended at all no amenities pools not open no restaurant very limited supplies. The hotel is very dirty inside . It is not what it seems online. The hotel was saying they are under renovations but not until you are there they should let you know this before booking. I was completely disappointed. My door did not lock from the inside. My window did not have a safety lock on it. We were on the third floor no screen there was also no fire route plan on the back of the door. We did not have a fire alarm in our room, very unsafe! the hot water took forever to become lukewarm. The list goes on and on.
kelly
kelly、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 31 日
Andrew
Andrew、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 30 日
No housekeeping on the weekends. Asked for an extra towel was told we could not have one. Asked to speak with a manager and was told we need to speak with Expedia, which we will. Terrible experience.
Alan
Alan、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 5 日
Christopher
Christopher、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 28 日
Martin
Martin、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 23 日
Allison
Allison、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 21 日
Expect the unexpected
It was ok i just wish that these hotel stop saying free breakfast or they be specific when they say breakfast alot of times customers patronize business due to what extas they come with. I personally did I thought I was gonna get real good food it was dry cereal, dry bagels, dry muffins and oh you got to make your own dry waffles no eggs no meats nothn with moisture for your throat everything made your mouth dry and to not have any liquid to wash it down. It was horrible to say the least smh... I told them they could of least put some fruit or yogurt out. No juice bar no waters put only coffee, hot tea everyone dont drink that stuff
Tamika
Tamika、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 18 日
Deanna
Deanna、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 7 日
No pool terrible
Abdul
Abdul、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 29 日
I wish I could rate lower. Felt we were deceived prior to even checking in. Requested a hotel with airport shuttle.