I've always loved this hotel regardless of its condition. The architect understood hospitality. It's quiet, with comfy dark rooms and a dog owners suits on the first level. It's being remodeled under new ownership and I hope they keep the aspects that I love - especially the mirrors! When I have to look my best, I would stay here for the mirrors! A nice young man made sure we had plenty of towels. The service is always polite.
Jennifer
3 泊旅行
6/10
Cherry
2 泊の出張
2/10
This hotel was full of mold dirty and everything was broken . Called hotel.com / Expedia and they said the morning we checked out that they where going to refund us then we waited called back two weeks later now they want me to pay them $20.00 to get a refund I will NEVER book with hotel.com or Expedia ther eran by the same people there rude and can hardly speak English. Don’t even stay at the hotel rl Cleveland airport hotel it is horrible nasty dirty moldy .. zoom in on the roof it was water damaged and bulging out ask front desk to switch rooms she laughed and said they where all like that .
Tanyka
1 泊の家族旅行
2/10
Service was horrible staff had very few staff that would be worth keeping, can’t stress this enough that they don’t care about anything but the money. Mold in my room, water damage everywhere elevators ran so slow they left notes saying to not beat up if it got stuck. The stuff allowed a random pizza box to sit at the desk all weekend
Timothy
3 泊の出張
4/10
This hotel is in dire need of renovation.
Jason
4 泊旅行
2/10
Megan
2 泊旅行
6/10
Andrew
1 泊旅行
2/10
Christopher
1 泊旅行
8/10
Martin
1 泊旅行
6/10
Allison
1 泊旅行
8/10
It was ok i just wish that these hotel stop saying free breakfast or they be specific when they say breakfast alot of times customers patronize business due to what extas they come with. I personally did I thought I was gonna get real good food it was dry cereal, dry bagels, dry muffins and oh you got to make your own dry waffles no eggs no meats nothn with moisture for your throat everything made your mouth dry and to not have any liquid to wash it down. It was horrible to say the least smh... I told them they could of least put some fruit or yogurt out. No juice bar no waters put only coffee, hot tea everyone dont drink that stuff
Tamika
2 泊旅行
2/10
Deanna
2 泊旅行
2/10
No pool terrible
Abdul
1 泊旅行
2/10
I wish I could rate lower. Felt we were deceived prior to even checking in. Requested a hotel with airport shuttle.
Dena
1 泊の家族旅行
2/10
Sanjay
1 泊旅行
6/10
Marvell
2 泊旅行
2/10
It needs a total redo!
Dirty, furniture torn, shower old. Bed was ok .
Carpet through out very old and stained . Elevator buttons taped on . The employees were very nice and helpful. Since we had to switch rooms because the heater was not working ! You get what you pay for I guess!
It is in need of renovation!!
Lou ann
1 泊旅行
2/10
The property is not what the pictures portray. It is very dated. I requested a room change 3 times due to dirty, smelly & cold rooms. DO NOT BOOK THIS HOTEL!
ADAM
3 泊旅行
10/10
Very nice and friendly staff. Right across the street from the mall and a variety of eateries.