We checked in at 2am due to having to work and not being able to leave until after working and then driving 6 hours. When we arrived at the hotel there was no one at the counter when we approached and desk clerk asked if we had a reservation which we said we did. He then asks us to have a seat and we had to wait on someone that was taking money out of the ATM. I would have been understanding if we did not have to sit there and wait for over 20 min. The guy the clerk was waiting on sat there playing on his phone before finally going to the ATM and then finally completing his check in. Again we had drove for 6 hours after working and were ready to go to bed. When our check in took less then 5 min. Then there was the random $50 deposit that we were unaware of after already spending $100 for the room. Outside of most rooms were people "partying". The hall our room was on you could smell marijuana very strongly. Checking out this morning met with the same delays with checking out. When the clerk just walked away to speak with another worker about things that needed to be done. Again having to wait to just turn in our room card. Overall all staff was completely rude and without saying something like give me just a min would just walk away in the middle of conversation to speak with someone else. I do want to say the room was extremely clean as was the bathroom, but i would not come back because of the rudeness of the employees and whats allowed on the property late at night.
Jinette
1 泊の家族旅行
4/10
Did not understand concept of handicap accessibility with dogs to get in and out also. Tried to make sure we could get ground floor a week prior to visit and we ended up on the 3rd floor. Did not enjoy having to try walk and fight with multiple doors while using a walker.
John
4 泊の家族旅行
8/10
Overall stay was quiet and peaceful. Room was okay, cleaning could’ve been better in the bathroom. Breakfast could be improved, better meal options would be appreciated.
宿泊されたお客様
3 泊旅行
4/10
Un hotel con potencial. El mayor problema es la gente que lo administra. No saben como administrar un hotel. El lugar se ve mal. Nunca vinieron a destapar el inodoro y nos tuvieron que cambiar de habitación. El desayuno fue practicamente inexistente. El area estaba sucia, nadie la atendia, ni la suplia. No había leche para el cereal, ni para la avena. Uno o dos guineos y ya. Tengo fotos para probarlo. La puerta del ascensor no cierra a menos que la empujen. Con un buen cambio de administración pudiera ser un muy buen hotel, pues su ubicacion es excelente. No me deja agregar las fotos...porqué?
Elsie
5 泊の家族旅行
10/10
Tremaine
1 泊旅行
8/10
Shedrick
1 泊旅行
2/10
the room was raggedy. micro & refrig was old and rusty. they had bed bugs. I was so disappointted. I went to Fayetteville, NC because my son-in-law passed. what a horrible stay I had.
Cynthia
2 泊旅行
10/10
Sayed Zubair
3 泊旅行
4/10
Bathroom was not well cleaned. Shower curtain had some red stain or substance on it. Floor had hair strands on it. Towel rack was coming off the wall. Room smelled old. Hotel is by the mall and you would think you would feel secure but you don’t. A lot of sketchy individuals either staying or just using parking lot and in their vehicles sitting. Next time paying more for comfortably
Alexander
2 泊旅行
6/10
It was a pleasant trip. It was just so much getting back-and-forth no elevator no all them stairs to come out out of me, but thank you.
Samuel
3 泊旅行
8/10
The new ownership is putting forth a massive effort to rennovate this property. Give it about 9 months and I bet there will be some big improvements.
John
4/10
The rooms were dusty
BLESSING
7 泊の友人との旅行
10/10
Will stay again.
Gloria
3 泊旅行
4/10
Was in a bind and decided to stay here last night. When I arrived, the gentleman in front of me was having to get another room because the one they assigned him was dirty. I checked in; went to the assigned room and as soon as I opened the door, cigarette smoke smell immediately hit my face along with trash in the trash can, unmade beds and a room that had clearly not been cleaned. I returned to the lobby to get another room and the worker sent another worker to check the room for cleanliness before giving me and the other gentleman clean rooms. Even the second room was not thoroughly cleaned as there were still items in the freezer part of the fridge. You def get what you pay for and I won’t be staying here again.
JORDAN
1 泊の出張
10/10
Good
Aubrey
1 泊旅行
10/10
Everything was really nice and comfortable😍
April
1 泊の出張
8/10
It was nice
Jeri
1 泊の友人との旅行
6/10
Rodney
2 泊旅行
10/10
Ashley
1 泊旅行
4/10
The breakfast options was not that good, the only thing hot were waffles. We got stuck in the elevator and we didn't get any room service for a 3 night stay. The property looks decent from the outside but the rooms are bit out dated. The room toilet was wiggly and made a sound every time it was used. Also the room smelled like wet carpet even though it didn't have one. Will not come back.
Sonia
3 泊の恋人との旅行
6/10
Yesenia
3 泊旅行
2/10
The room needed a good cleaning- it was very dirty - the shower didn’t work well. The lock needed tightening on the door to the room. There were no other rooms available in the area as there was Military Training or we wouldn’t have stayed. Very disappointed.