At first the hotel seemed quite nice, they let us check in very early which was helpful and the room was a decent size and well presented, seemingly relatively recently done.
After we went out and came back later we found small issues starting to appear...
- the bathroom has a large full length window in it (with a thin blind) which means anytime you turn on the bathroom light the bedroom is brightly lit, making it impossible for anyone to sleep
- the sink was jammed closed meaning water stayed sat in it. A small issue but frustrating
- room wasnt that warm and the heating on a/c even turned to 28 degrees just pushed cool air. My wife ended up putting a couple of towels on top of the very thin duvet (crazy right!)
- the coffee machine (a standard one have used in dozens of hotels) wouldnt turn on... so no coffee in the morning
- then the worst and complete deal breaker to ever considering staying in this hotel again (a definite NO). Around 1-2am loud music started right outside our window. This got louder and louder, continuing past 8am and making it literally impossible to sleep. It seems there is a nightclub right outside the courtyard to the hotel and its HUGELY noisy. You can clearly and loudly hear the music and the DJ and its just way too loud and comes right into the room.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月18日
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月24日
Connie
Connie、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月13日
don
don、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月11日
Won't be back
Room was OK but disappointed as was expecting five star comfort. In fact the room appeared like a 3* or 4* Mercure standard with very small beds. Also the room was cold although an engineer fixed it. The main issue was the horrible treatment on checkout by reception. We advised that we did not take breakfast and were not believed. Left waiting while they went to check with the restaurant and came back and still insisted we had it. Finally, the manager intervened. We do not appreciate being treated as liars. Also dinner service was poor (we got tired of waiting and stood up to pay in the end, missing dessert).The location is an an upmarket part of Brussels, however we were warned about walking to the Gare du Midi which indeed is in a quite sleazy area, not so far away.