Aside from the fact that the hotel felt very dated, the room never felt very clean. There was visible mildew in the shower and a mildew smell. Every time we walked into the room. The floor didn't look vacuumed when we arrived. I requested housekeeping everyday and got the bare minimum of service. The beds were sloppily made (pillows weren't even arranged at the head), The floor was never vacuumed and our trash wasn't removed. I requested extra towels everyday because we were in a handicap room and the bathroom flooded every time we took a shower and I never did get the extra towels.
Upon arrival I want to utilize the small refrigerator which wasn't turned on and it did not have a knob to adjust the temperature so I had to call down to maintenance to get it repaired.
During breakfast, the cook preparing the omelets on Sunday and Monday was very friendly. The staff responsible for busing and cleaning tables didn't do a very good job. I went to a table that was sticky with syrup and the staff member was just standing around.
The bar staff for the evening reception was very nice.
Michele
Michele、5 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月14日
Highly recommend
Very courteous! Enjoyed free drinks during Happy Hour. All the staff was very friendly and helpful. Not a single complaint! I'm picky about hotels, and will definitely be using this hotel for my airport travel stays! Also, just a note...overnight parking for hotel is through global parking.com About $10 a night w/ convenient shuttle to airport. Front desk was very helpful in getting me set up on the website for it!
Theresa
Theresa、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月10日
Christopher
Christopher、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年2月3日
Michael
Michael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月1日
The staff was wonderful from the friendly shuttle driver and front desk staff to anyone working at the facility that we encountered. Cannot say enough positive about this hotel.
Greg
Greg、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月28日
Nice, clean, quiet hotel near the airport.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月27日
The front desk staff upon arrival were fabulous. Specifically Ethan, his customer service is top notch. We were very disappointed with the cleaniess of the pool area. The water was very cloudy and there seems to be very poor ventiliation through there. The chlorine smell was extremely strong. Our room had a very musty smell and didn't seem to have been vacuumed very well. When we pulled out the pull out sofa to make for our kids we found blood on the bottom left corner. We did bring it to the attention of the front desk. They did bring us a mattress cover. There is also what looks to be rust on the bottom of the mattress and black marks, which we weren't really sure what those were. The breakfast was great. We enjoyed the selection and quality.
Samantha
Samantha、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月26日
Leah
Leah、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月25日
Great location & property
Nice property close to the airport. Very nice oversize rooms with great amenities.
Pauline
Pauline、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月24日
Jarod
Jarod、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月14日
Paula
Paula、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月7日
Wonderful stay considering the circumstance of being caught in the flight delays due to the snowstorm in MCI. Large influx of travelers at one time but the property and staff handled it as best as you can expect. Some extended wait times for dinner and complementary drinks occurred but overall still fine. Breakfast service was wonderful as well.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月4日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月2日
nancy
nancy、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月27日
Michael
Michael、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月26日
Perfect stay for us. A stop on our road trip and it met all our needs. Pet friendly (we have a dog) and just a nice place to stay