My room did not get a cleaning service as requested, and my room did not have body wash available in the shower. The bottle was empty. This was requested to be refilled but this did not happen.
Chad
2 泊旅行
10/10
The staff made my stay very enjoyable. I do not have a single complaint but many compliments to offer. I plan on coming back in a few months.
Bianca
1 泊の友人との旅行
10/10
We enjoyed this hotel tremendously. The staff went over the top with kindness, especially the breakfast staff. The buffet was excellent, and the pool was well kept and great temperature, the decor was well done. They had construction going on but were very accommodating. The fitness areas were clean but left a little to be desired - pretty typical of a hotel gym. Location is excellent for visiting universal studios. We are looking forward to staying here again!
Sabrina
1 泊旅行
10/10
Great location. Really like the extras they offer. I will book again.
Ruben
1 泊旅行
6/10
Not so good. The coffee was lousy surely not Starbucks. The breakfast was a rip off, the food was hospital grade or worse surely not worth a fraction of what they charge. $35 a day not quoted in the price for parking is a ripoff. Do not like places that try and nickel a dime you. Overall Spot X much better and price also.
Alejandro
2 泊旅行
10/10
Anthony
1 泊の出張
10/10
Impressed with the thoughtfulness of this hotel. Loved the extras you can purchase for any occasion. Will make it a point to stay here. ⭐️⭐️⭐️⭐️⭐️
Ruben
1 泊旅行
10/10
tere
2 泊旅行
10/10
Dave
1 泊旅行
6/10
alysia
2 泊旅行
10/10
Yatri
1 泊旅行
4/10
If a room is available for early check in, you shouldn’t have to pay and additional $30 for it. If I was late to check in, would I get a prorated amount? Pool was closed and I was told I could use the one at LaQuinta. I would have paid less to book a room there for the night!
Nadia
1 泊の家族旅行
8/10
Debra
2 泊旅行
8/10
Comfortable clean beds, there was a hair on the bedside table and the sink and shower didn’t drain well.
宿泊されたお客様
1 泊の家族旅行
10/10
宿泊されたお客様
1 泊旅行
10/10
The staff were very friendly. The rooms could use an update but overall the room was very comfortable and clean.
Nicole
1 泊の家族旅行
6/10
Fernando
2 泊旅行
10/10
Alexus
1 泊旅行
10/10
Brandy
1 泊の友人との旅行
10/10
It was great. Comfortable beds, nice decor, good fitness center, mini fridge & coffee in rooms, friendly staff, & all was clean.
The only things I disliked were that the elevators require a keycard (frustrating when your hands are already full) and the overnight parking is expensive.