Pool was green. Maids knocked 8am beating on door. To add a guest name to room is $22 for Husband to check in who beat me there. Was hung up on by reception. Will never return.
Roxanne
Roxanne、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月5日
This hotel was sort of a disaster. The elevator did not work. The bathroom smelled horrible. The toilet paper holder was broken. The ladies at the front desk at check in were not very friendly. It felt very dirty.
Angela
Angela、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月22日
This hotel property badly needs to be renovated. The carpeting was stained, room had a smell to it and was an overall sub-par experience. This is easily the worst condition of a hotel I have ever been to. Check in staff was nice & polite though.
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月4日
I like Dave at the front desk. He’s accommodating, patient, kind& understanding of those who could use a hand. He is one stand out employee. That says a lot considering I have traveled daily since October 2, 2023, yet to “be back home.” Yet, there is always a nights check in time to say hello to the best staff member Hilton has! That’s the best part of this hotel. I would not know what else to complement on; I’m glad it seems repairs & updates are starting! Yay!!!
Mallory
Mallory、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月17日
Checked in and the room they assigned us had not been cleaned. Bed was unmade and a cup on the table. Second room they assigned us was extremely hot as the AC wasn’t working. Carpet was wet from the condensation. Went to the staff and they made me feel stupid by assuming we didn’t know how to work the AC. They never came and checked it. The room was very warm all night. DO NOT STAY HERE.
Shane
Shane、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月12日
Not so much
I complained a few times that there is a big pile of dirty sheets left outside the front of my room door. Nobody ever came to pick them up.
The bed was comfortable. The room seem clean. The building is just old. The elevator smells awful.
The breakfast was pretty awful too. If I would’ve paid $89 or $90 for this room, it would’ve been OK. But I paid 150 $160. I should’ve gone elsewhere .
However, was a great location! Really close to the summit shopping area with a ton of things to eat and by the botanical gardens. And right off the highway.
katrese
katrese、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月28日
John
John、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月25日
Lindsey
Lindsey、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月7日
Lyn M
Lyn M、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月7日
Robert
Robert、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月2日
Great service. They are getting to upgrade facility, so it will even better.
Andrew
Andrew、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月1日
1st off, the receptionist working the counter when I checked in was absolutely the nicest person I ever met. Treated us with respect and kindness. We checked in late because we went to the wrong Hotel. The area was located in a nice quiet area. The issue was our door to our hotel room wouldn’t ahut all the way. You had to wake the entire hotel up just to close the door. The AC unit would shut completely off when it hit its set temperature. I had to get up at 2:00am-2:30am each morning to turn it on because of sweating so bad. Rhe xwalls and the doors on the our floor were filthy dirty or stained. With that said It wouldn’t make my top 4 places in Birmingham, Al to stay. I give it a 2 1/2 just because the 1st night we were treated with respect.
Brian
Brian、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月1日
Top notch
My wife an I traveled through the area and stayed at several hotels. This one was the cleanest and very well maintained.
Ronald
Ronald、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年6月25日
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月22日
Laila
Laila、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年6月19日
Clean and friendly helpful stafg
Lawrence
Lawrence、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月17日
Nancy
Nancy、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年6月11日
Won’t stay here again
No suite as advertised
No pool
No breakfast (only grab and go bags)
Rude front desk clerk
Filthy floors in our room
Broken coffee pot