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Poor outside room experience

The room was fine, but no hair dryer. A basket of a few granola bars and a couple packets of sugary oatmeal and some water is not a continental breakfast. Coffee not made, not a fruit in sight. That came across cheap, especially after there was something on the floor of the elevator that looked like throw up…was glad to leave after that.

Tammy, 1 泊 の旅行, 2021年07月31日

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Beware of water outages!

Water was spitting out from sing due to daily outages during renovations. Water damage in bathroom ceiling. Have stayed here before and enjoyed the redesign, bds comfy, but fire doors are still ugly. No fried in room or ice machines because of daily water shut off. I count on cold drinks and was sad. COVID breakfast offerings disappointing. However, I will be back.

Angela, 1 泊の家族旅行, 2021年07月29日

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Think twice

There was no mini fridge in the room like advertised. It was under construction and it showed. The fitness center was not available. The breakfast was grab and go from 7-9 which means I never got any. After those hours they wanted $3 for a bottle of water. The staff was rude.. the bed wasn’t on the base correctly and I hurt myself getting out of bed multiple times. Wouldn’t book there again.

Thomas, 2 泊 の旅行, 2021年07月23日

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Television not working properly. Only half the channels had sound. Room was clean and fresh smelling. Bathtub had no anti-skid material and was very slippery - accident waiting to happen! When we went down for breakfast there was no food and no one available to explain so we packed up and left

1 泊 の旅行, 2021年07月16日

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Generally very good!

Staff is courteous and professional. The environment is generally clean. Cleaning crew should not try not to leave used towels in the hallway a long time. There were some used towel left unattended for an entire evening somewhere right outside our room door.

Tokunbo, 2 泊 の旅行, 2021年07月16日

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Ok stay

Floor we stayed on was still under construction at opposite end. Room was clean and quiet. Bed comfortable. However the bathroom door was off kilter - wouldn't close properly. Continental breakfast offered on web but not available in the morning.

Claudia, 1 泊の家族旅行, 2021年07月11日

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Will stay again very clean

Linda, 1 泊の家族旅行, 2021年07月10日

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Renovating and amenities missing

There was no fridge in the room and when I asked about it, she told me that they were renovating and the fridges are on backorder. Not my problem. I paid for a room with a microwave and fridge. Also there was no hair dryer in the room and the area where you hang your clothes is gone. I have stayed here before when it was a Days Inn and never had a single complaint. On the plus side, the bed was extremely comfortable and it was a nice room except for the few amenities that were missing. If there are things missing, you should be made aware when booking or at least when checking in. I had some things that needed to be kept cold and had I known, I probably would have booked elsewhere.

Cindy, 1 泊の友人との旅行, 2021年06月26日

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My room was canceled bc my son was only 19!! Nobody informed me of that when I called to book his room and after he drove 10 hours, he had no where to stay! Where is my refund?

Becky, 4 泊 の旅行, 2021年06月10日

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Front desk staff was really unfriendly!

1 泊の家族旅行, 2021年06月04日

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