The first room I was given smelled like smoke and toilet wouldn't flush. The front desk staff gave me a different room that was better but bathroom and bathroom floor needed to be cleaned. The elevator floor had broken tiles on it. Someone could trip and get injured. The breakfast was late getting put out. Supposed to start at 6am. I had a 3 hr drive and needed to leave. At 5:58am, I asked the worker if I could have a muffin so I could get on the road. They said breakfast starts at 6am.The hotel now charges for parking which I understand that happens in larger cities but the Hampton next to Vanderbilt Hospital gets a lot of patients and family memeber staying there. I overhead one man who was checking in saying he was getting a double bypass in the morning and drove from Cleveland, OH. Why charge these people another $41/day to park. Seems insinsitive.
Jay
1 泊の出張
10/10
Staff was wonderful. “Dr. Right”’at the front desk was hilarious. Unfortunately, I realized I needed to be at the other Hampton (blocks away) after I arrived. He was understanding and allowed me to check out the following morning.
Chinh
3 泊の家族旅行
10/10
Check-in/out was easy enough. The woman working was very friendly and efficient. Parking was unfortunately over $40 for one night. There is a lot across the street, unsure of that price. Room was fine mostly, bathroom was not the cleanest. Did not eat continental breakfast.
宿泊されたお客様
1 泊の家族旅行
8/10
Friendly staff
Clean hotel
Kelly
4 泊の友人との旅行
10/10
Great! Hospitality was good by all team members working! Location was perfect. Felt safe and hotel was clean.
Brittany
3 泊の友人との旅行
8/10
The hotel is close to downtown. There are restaurants nearby. I have stayed there many times, but it is becoming somewhat dated. Neebertheless the price is reasonable.
James
1 泊の出張
2/10
Richard
1 泊旅行
8/10
Was disappointed and the fact that on the website it said free parking but when we got there, we had to pay $25 to park
Elise
1 泊の家族旅行
8/10
Terry
4 泊の友人との旅行
10/10
Great free breakfast selection, gym was small but worked for the 2 of us, and beds were comfy. Awesome location.
Alexis
2 泊の家族旅行
6/10
Louise
3 泊旅行
6/10
Bathroom in bad condition. Clean but I. Need of repair
Lynn
1 泊旅行
6/10
Amanda
4 泊の出張
8/10
Other than musty smell when 1st getting into our room,
Elissa
1 泊旅行
8/10
Alicia
3 泊の家族旅行
10/10
Jennifer
1 泊旅行
8/10
Beds were comfortable. Stafff was very nice and helpful. Breakfast should offer more options in gluten free, dairy free and soy.
Judy
2 泊旅行
8/10
Joanne
2 泊の家族旅行
10/10
Sam
1 泊旅行
8/10
宿泊されたお客様
2 泊の家族旅行
2/10
Dated and dirty. Not what you would expect from a Hampton Inn property.
宿泊されたお客様
3 泊の家族旅行
6/10
Bed was broken, informed front desk staff. Too late in the night to move rooms. Not sure why would you rent out a room with a broken non supportive bed. Dissatisfied customer.