The room was dirty, one of the lamps didn’t work. I try making me a tea and the coffee maker was dirty the water came out brown. The sheets were all wrinkly they looked dirty. The room didn’t look like they had cleaned it.
Mary
Mary、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月1日
Xmas trip
Wasn't we expected
Hotels looks nice on the pictures but not as clean as we though
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月28日
Angel
Angel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月27日
Hector
Hector、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月26日
Guan
Guan、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月25日
Expected more
Room wasn't ready even though we arrived way after check in time... front desk not the mostly friendly..had an issue once we checked into room took a long time for front desk to address it....room wasn't the cleanliness..breakfast in the morning not many options
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
So comfortable, spacious and clean.
Erika
Erika、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月18日
Reserved a king bed but received room with 2 queens. First room had a foul odor and beds were disheveled with hairs on them. Switched to a different room and that one was clean and smelled better. The 2nd room had a lamp that was flickering and eventually went out in the morning. The A/C is controlled by what the temp is outside, so we couldn’t turn it on even though the room was warm.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月16日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月15日
It's sad that Hilton standards has gone down
Very unprofessional
I checked in. no toilet paper in the restroom and the toilet was clogged.
It took them 30 minutes before they came and fixed the problem in the restroom!
And they forgot to give me a parking pass so my car doesn't get towed away.!