roach infested. If i wasn't needing a place with a late check in (2am) I would have never stayed here. The next morning I contacted the front desk informing him of our disappointment and desire to check out earlier than expected and wanted our money back for the nights we didnt stay, he (Chris) presumes to curse at me, threaten to call police (for whatever reason) and told us we needed to leave after we already explained we wanted to leave. He threatened to keep our deposit and not refund us. Then when i come to the front face to face he pretends the conversation neve happen and presumes to refund me (which I still have no received)
Veronica
Veronica、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月17日
Family trip.
Decent room and accommodation for a last minute visit near Weston,MO.
Cristina
Cristina、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月14日
Never again
We found bugs dead and alive on the bed and pillows. Called front desk and told them. They said they would refund money so we could go find another hotel.
Called back days later and they are saying house keeping couldnt find any bugs.
The bathtub was not clean and it was missing paint.
Matthew
Matthew、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月11日
Bathroom tub is not in good condition as paint was peeling off. some bugs were flying inside hotel room
Mohan Krishna
Mohan Krishna、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月3日
If zero was an option this place qualified. There is never anyone at the front desk. Check in was miserable, they insist on $100 incidentals hold (although there is nothing to purchase except through a vending machine) almost a week since checking out & still haven’t gotten my money back. Have called twice- no help.
The rooms: security chain broken on the main door and the adjoining room door. Chair broken for the table set. The room smelled clean, but the floors made our feet black.
The staff/owners: when I questioned the need for $100 hold since there weren’t any services to use them for I was meet with the response well you don’t have to stay here. Well ma’am I’m traveling with two small kids and we unfortunately pre-paid through Expedia or trust me we wouldn’t have stayed.
There’s a full kitchenette in the rooms and a microwave and apartment size fridge. That was nice. However no coffee maker & no staff made coffee Sunday morning. Was informed by another person staying that he called the help number and they said they weren’t on duty until after 9. So no breakfast and no coffee as advertised.
Not at all a restful night. People up all night playing loud music and walking the halls. Save yourself the headache and book elsewhere.
Julie
Julie、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月31日
It’s very dark no lighting around the property. Elevator is out of service. Nice rooms and better cable than the other hotels in the area.
Gretchen
Gretchen、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月3日
They overbooked for the night and i had to sleep in the vehicle
Brad
Brad、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月3日
Staff rarely on duty.
Kenneth
Kenneth、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月3日
Emily
Emily、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月3日
Abigail
Abigail、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月3日
No swimming pool even though it states there is one and no hot tub.
Chris
Chris、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月2日
.
Cody
Cody、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月28日
Emily
Emily、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月14日
Robert Marc
Robert Marc、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月14日
They charged me more then online reservation
Pauliza
Pauliza、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月2日
Very clean and well maintained!!
Staff on top of everything!!
Willy
Willy、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月24日
Rolf
Rolf、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年5月23日
Leanne
Leanne、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年5月20日
The property is in need of remodeling. Broken, missing and poor functioning items. Tub was peeling and floor dirty.
Staff was very nice and helpful and apolajetic for the disrepair of the property. Stated it was being remodeled. But it's been being fixed up since 2021?? Stay somewhere else!!!
William
William、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月26日
Photos are not real
This place looks nothing like the photos. They gave me a key to a room that was already occupied. Place is a mad house
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月25日
This place is awful!! Never ever stay here.
There was hair in the sheets, the water wouldn't drain in the shower, dog hair on the chair, the whole room smelled horrible.
The floor was sticky and there was weird sticky spills on the floor and on the tables etc. Linens were stained.
Just horrible. I paid $171 dollars for this and we didn't even sleep in the beds, it was too terrible.
0 out of 5 stars.
Heather
Heather、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月24日
Horrible
Sandtara
Sandtara、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月6日
The place was dirty and smelled like dogs. There was a dog in the next room barking. I didn't even unpack my bags. I went to the front desk gave them my cards and left.
Anthony
Anthony、1 泊旅行
Travelocity を利用した宿泊者限定の口コミ
2/10 (不満)
2024年3月24日
This hotel is very run down. Rooms are dirty, walls and ceiling are stained. No one staying at checkin counter.