Although I enjoyed my stay in the hotel I was bitterly disappointed with the breakfast. I have stayed in this hotel before and breakfast is usually excellent but this time the food wasn’t hot. I spoke to the relevant staff who apologised and offered me a complimentary breakfast next time I stay. I still give the hotel an excellent rating as I still enjoy staying there. Staff are lovely.
Patricia
Patricia、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月28日
Patricia
Patricia、1 泊旅行
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4/10 (まあまあ)
2024年11月24日
Glad it was only for one night
The front desk staff was super. Very kind and helpful. But that is where it ended. The staff in the restaurant area was some of the worst I've ever experienced. We ordered two gin and tonics, they didn’t and had never had two of the gins they advertised on the menu, we were ignored for 20 mins after we were sat. Terrible. Then when my husband got his G&T he had no ice, when I received mine it was just gin and no tonic.
宿泊されたお客様
1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月23日
william
william、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月23日
Sylvia
Sylvia、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月19日
Good location to everywhere.Friendly staff
Dawn
Dawn、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月17日
Location Location Theft
Stayed for 3 days & enjoyed thr location & reception staff.
Room wasnt cleaned to a decent standard & items stolen from the room.
Jonathan
Jonathan、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月11日
Francesca
Francesca、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月9日
Very nice hotel & very well located close to railway station. Staff in bar however were not friendly & there wasnt enough staff working there hence long delay for food. We ate in restaurant both nights of our stay & were looked after so well by a friendly waitor called Alex........5 stars for Alex for his patience & friendly manner!
Colm
Colm、2 泊旅行
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10/10 (最高に素晴らしい)
2024年11月5日
A wonderful hotel in the city centre. Busses and trains outside the door. Lovely staff. The only complaint is a few stains on the carpet of the room, but we could live with that. The breakfast was the best we’ve had in ages. The American hotels we’ve been staying in for the last few weeks should come over to see how a breakfast should be.
Christopher
Christopher、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月1日
A
A、3 泊の出張
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6/10 (良い)
2024年11月1日
Decent price for a family room compared to others on offer. Room was to sleep 4 but was a double bed and a sofa bed - the room picture online showed multiple beds in the family room.
The sofa bed didn't come with a duvet and only had a blanket. We rang down to get one but it never came. Room was warm enough but would have been nice to get it made as a proper bed.
Peter
Peter、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月31日
Mark
Mark、2 泊旅行
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6/10 (良い)
2024年10月28日
Room not ready until 5pm!
Arrived at the hotel at 4.15pm to be told our room wasn't ready. We were then given vouchers for free drinks and asked to go to the bar where they would come get us when the room was ready (not ideal with a tired 11 year old who wasn't overly excited by the prospect of a free drink). 35 mins later we'd heard nothing, I went back to reception and low and behold our room was ready but no-one bothered to get us. Other than that our stay was average. Rooms were very warm and air-con wasn't great. Overall it was an ok stay but given check in time was 3pm we feel the service was poor
Tracey
Tracey、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月26日
BRUCE
BRUCE、2 泊旅行
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2/10 (不満)
2024年10月25日
Cathy
Cathy、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月20日
Belfast absolutely brilliant
Love this hotel. Have stayed here many times. Was meeting friends I hadn't seen in a long time and thought this was the place to book.
A little bit disappointed with our room...very small and cramped for 3 people.
Had promoted the hotel so much...felt a little bit let down
But we still had a fabulous time.. everything else fantastic
Kate
Kate、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月18日
Jeff
Jeff、1 泊旅行
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2/10 (不満)
2024年10月17日
Profits profits pas d’humanité
Nous n’avons pas séjourné dans cet hôtel car mon mari a été hospitalisé, nous n’avons pas pu voyager. Nous avons tenté, bien avant de séjourner, l’annulation pour raisons exceptionnelles mais nous n’avons pas été entendu alors qu’il aurait été facile pour l’hôtel de relouer la chambre entre temps. Pas beaucoup d’humanité…
Solange
Solange、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月15日
Great hotel
Great stay, friendly staff, comfortable bed and ideal location. Convenient parking next door at reduced rate