The stairwell up to my room reeks of urine. “Non-smoking room” absolutely reeks of smoke. The room was dirty. Everything was stained. Bed was hard. Breakfast is listed as an amenity but they haven’t served breakfast since 2020. The cable didn’t work. Fire alarm started chirping about 11PM, every 30 seconds. Staff insisted that this is normal and happens in every room. I asked if they thought they could sleep through this and they came and disabled the smoke alarm, so there wasn’t any chirping but also no smoke alarm. But with the reek of smoke, and the hard bed, I couldn’t sleep at all. Shortened my 2-night stay to 1-night. Beyond frustrated that Hotels.com allows so much false advertising on their site and that once you check in you are stuck, even when the room is unacceptable.
Tamigene
Tamigene、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 26 日
Poor facility
The first room that they assigned the vanity light above the sink dd not operate - I went down to the desk and asked for and received a new room two doors down!
Both rooms carpet and draperies were in need of repair - the 211 and 215 rooms were in need of carpet repair- the linens were clean and the bed was comfortable. The proprietor did mention that the facility was undergoing repairs. Yes, from what I saw it does need renovation.
Kim
Kim、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 21 日
The inside of the room was better looking than the outside. Comfy bed and room was clean.
Toni
Toni、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 20 日
My room had bood stain on the bed and pillow case blood on the floor and ice cup then i.went to front desk for better covers and sheet and he told me they didnt have any also did not want to take my service dog will never go back
Jessica
Jessica、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 10 日
Tisa
Tisa、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 9 日
Can not stay here and left as soon as found another hotel, with no refund.
VIKTORIIA
VIKTORIIA、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 6 日
Julorny
Julorny、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 31 日
Avery
Avery、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 23 日
Very disgusting
This hotel was horrible. There was trash everywhere outside homeless people bumming cigarettes. The inside had chewing gum stuck to the floor. The towels in the bathroom were folded like they were clean, but they were dirty. The sheets were dirty. There was no blanket. It was horrible.
Johanna
Johanna、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 22 日
Avery
Avery、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 19 日
brittney
brittney、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 15 日
Nasty terrible stay
The room towels and rags look like they were already used . The water in the tub won’t drain from shower . The toilet was broken no seat . I asked for toilet seat for two days . I even asked for another room. The room was disgusting
Keona
Keona、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 13 日
Kamaal
Kamaal、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 28 日
Ilhan
Ilhan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 27 日
Tisa
Tisa、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 26 日
Tisa
Tisa、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 24 日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 24 日
Terrible management!
I never stayed. My flight got changed due to weather. And they didn't care at all. Didn't even give any of my money back. They do not care about the customers. They only care about money. Your suppose to care about both. Or there will be no money to care about.