We had such a fantastic time. We absolutely loved the attentiveness of the staff. They are the best! We are grateful to have had them make our experience memorable. Thanks especially to the chef!
Monica
1 泊の家族旅行
6/10
The place needs quite a bit of renovations.
The picture of the room was not accurate to the actual room we were placed in.
Michael
2 泊の家族旅行
8/10
Family friendly
Martin
12 泊の家族旅行
6/10
Good
Gleyce
1 泊旅行
6/10
although the staff was very nice, the condition of the rooms were not that great. These rooms seem old and outdated, and I had to have a room transfer because of the smell.
Simona
3 泊の家族旅行
10/10
Great service by front desk
Associate. Friendly staff throughout. Nice pool and hot tubs. Basketball in the pool was nice
Brian
1 泊旅行
6/10
En el restaurante muy mala atención y mal servicio
luis
6 泊の家族旅行
6/10
Abigail
1 泊旅行
8/10
Celine
3 泊の家族旅行
8/10
mark
2 泊の家族旅行
10/10
Carl
2 泊の家族旅行
8/10
Gary
4 泊旅行
4/10
JOSE FRANCISCO
4 泊の家族旅行
6/10
The room we had a stain of a floor mat in the tub. The cleaning lady would open the door and start cleaning when we are in the room. Didn’t give us a chance to leave. No one explained all the charges you get at the end.
Elizabeth
8 泊の家族旅行
10/10
Johanny
4 泊旅行
6/10
William
2 泊旅行
4/10
Our room was not properly cleaned I had to take a video to show the manager. They ended up giving me a free cabana during our stay. Our garbage can never bag liners until the day we left, I requested conditioner 3 times was never refilled I had to go buy my own conditioner, they never came to clean the mess I had to take a video of and I was there 3 days. They ended up credited me back one night stay. The video I took was months of pilled trash and dust & wires between my kids bunk bed and the wall it was pretty bad. Which is sad cause the hotel is nice just housekeeping really lacked.