There is construction onsite as the hotel is renovating some rooms. Not sure if alll rooms will be renovated but should. My room was a somewhat out dated. The view was beautiful though as I had Oceanside. The issue was the contractors kept hitting the alarm. You never knew if it was a false alarm or real because they never told us. The recording that went off at time of alarm advised everyone to use stairs immediately. The first time the alarm went off I ran down 11 floors of stairs to find out it was a false alarm. After that the alarm went off 3 more times but you couldn’t get in touch w front desk as probably everyone was calling to check if “this time” the alarm was real. The staff should have come over the intercom immediately every time the alarm went off to advise guest it was a false alarm as we had no way of knowing.
Heidi
Heidi、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月10日
Chris
Chris、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月26日
X-mas was great
宿泊されたお客様
3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月22日
Daniel
Daniel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月22日
The bed was very comfortable. The room could have been a little cleaner. Overall I was happy with my stay though.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月13日
Read the fine print...
The hotel is under some repairs due to hurricanes. My room was in good shape and comfortable. After check out I was charged $25 plus tax ($26.88) for Self Parking in their garage for one single night. On the website it states Parking Available and Self Parking Available but it does not state a fee upfront. You need to dig in and click on terms and conditions to see the parking fees. I like to have things upfront as I do not like surprises. The front desk at check in took my credit card for any incidentals and did not mention that I would be charged for parking when he provided me with the parking pass. Not impressed!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月9日
Michael
Michael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月27日
Arnita
Arnita、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月26日
Darius
Darius、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月25日
Sanjay
Sanjay、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月25日
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月18日
Taylor
Taylor、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月16日
Lee
Lee、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月15日
Reservation was a king bed not a full size
Indra
Indra、4 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月15日
I made a reservation for a King room and travelled with 4 other couples that did the same. While checking in each couple was told king size beds were not available. When I interjected that I would understand if 1 or 2 couples were bumped I was certain they knowingly booked king size rooms without proper inventory The staff went out of their way to blame Expedia stating the booking interface had never worked. When I explained that I actually called the hotel and was told to cancel my original reservation, which was on sale, and rebook at a higher rate to ensure I got a king I did so with Expedia.
I mentioned this and was told Expedia would have to give me a refund for the lesser room.
Mon we each awoke to drilling at 8:00 am. Thinking this might have been an emergency repair the floor above mine .I called Tues complaining about the jarring sounds so early in AM. I mentioned the fact that 8:00 am was early for construction to start work on the floor above an occupied floor suggesting 10:00 would be reasonable. I was told the hour was agreed upon by the General Manager and the construction company no remedy was offered and the call was ended
I received a call Tuesday after my second call regarding the noise telling me a room on another floor was available. Unfortunately there was 1 night left, I would be leaving at 6:00 am Wednesday and I’m an unpacker
Horrible customer service
Jesus
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月14日
We reserved a room with a king size bed and we were given a room with 2 double beds.
We were not informed of construction at the hotel and were woken up early every day with hammering and jack hammering in the floor directly above us.
Irma
Irma、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月13日
Franklin
Franklin、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月12日
Das Hotel ist sehr hellhörig und sollte technisch auch mal erneuert werden.
Heiko
Heiko、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月10日
For the money, stay elsewhere. Food is expensive in the one restaurant and its just ok. Our room way supposed to be Bay view, definitely was not with our tiny corner window. We tried to change rooms, they told us we could not because they were completely booked. We paid $800 for 2 nights in a mediocre hotel with no pool and a tiny beach area.
Kimberly
Kimberly、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月10日
i did not like that i was told that i would be charged $100 for incidentals yet i was charged more than that. also the fact that the hotel does not own the parking is ridiculous. i have to pay for parking as well a daily fee, then i will not stay here again. parking should be free to guests staying
Auria
Auria、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月10日
Very nice accommodations.
Jim
Jim、1 泊の出張
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月9日
The room was nice and updated. The smell in the room was great, like a spa. The bed was comfortable and provided a better night sleep than our own mattress at home.