Lotte New York Palace

Luxury hotel with spa, near 5th Avenue

Choose dates to view prices

Sun, Feb 8
Sat, Feb 14
February 2026
6
March 2026
Located near Rockefeller Center and Grand Central Terminal, Lotte New York Palace offers a family-friendly haven with shopping on site, a coffee shop/cafe, and The Palace Spa. Unwind in the garden or indulge in fine dining at Gold Room. With helpful staff nearby to assist you.
VIP Access
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Internet access
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Room service
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
$473 nightly
$546 total
Feb 8 - Feb 9
Total with taxes and fees

Why we love this property

Rejuvenate and relax
This hotel features a full-service spa with massages and facials. A steam room, health club, and peaceful garden create the ultimate wellness retreat.
Garden views in the city
Marvel at lush gardens amid the urban bustle. This luxury hotel offers a serene green oasis right in the heart of the city center.
Dining delights
This hotel serves up American cuisine at its inviting restaurant. A cafe and bar add flavor options, while mornings begin with a full breakfast.

Room options

Showing 30 of 30 rooms
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Tower

Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Double Beds (Skyline Cathedral View)

Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 1 King Bed (Skyline Cathedral View)

Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Palace Studio Suite King | Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Palace Studio Suite King

Excellent

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 405 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 2 Double Beds, Tower

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • 465 sq ft
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Designer toiletries, hair dryer, bathrobes, slippers
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Superior Room, 2 Double Beds

Excellent

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Double Beds (Cathedral View)

Excellent

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Designer toiletries, hair dryer, bathrobes, slippers
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Superior Room, 1 King Bed

Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 1 King Bed (Cathedral View)

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Suite, 1 King Bed, Tower (Corner)

Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Suite, 1 Bedroom, Tower (King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 1065 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom (Palace, King) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Palace, King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 790 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed (Palace)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 1160 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 1 King Bed, Accessible (Skyline Cathedral View)

Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Double Beds, Accessible (Skyline Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 1 King Bed, Accessible (Cathedral View)

Very good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Double Beds, Accessible (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Designer toiletries, hair dryer, bathrobes, slippers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Superior Room, 1 King Bed, Accessible

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Designer toiletries, hair dryer, bathrobes, slippers
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Superior Room, 2 Double Beds, Accessible

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 2 Queen Beds, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Tower (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed, Accessible (Palace)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 1160 sq ft
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Designer toiletries, hair dryer, bathrobes, slippers

Room, 1 King Bed, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • City view
  • 465 sq ft
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Bathroom sink

Executive Suite, 1 King Bed, Accessible, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Executive Studio, 2 Queen Beds, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 655 sq ft
  • Sleeps 4
  • 2 Queen Beds
City view
Bathroom sink
City view
Bathroom sink

Suite, Tower (Corner with Pantry)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
City view
Plasma TV, pay movies
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds (Palace, King and Two Doubles)

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Sofa bed
  • City view
  • 765 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds
City view
Plasma TV, pay movies
Premium bedding, in-room safe, desk, laptop workspace
Designer toiletries, hair dryer, bathrobes, slippers

Family Suite, Multiple Beds (Palace, 2 Kings)

Very good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Sofa bed
  • City view
  • 765 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
City view
Bathroom sink
City view
Bathroom sink

Suite, 2 Bedrooms, Corner (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
2 bedrooms
  • City view
  • 1675 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
455 Madison Ave, New York, NY, 10022

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Rockefeller Center - 5 min walk - 0.5 km
  • Grand Central Terminal - 9 min walk - 0.8 km
  • Times Square - 10 min walk - 0.9 km
  • Central Park - 11 min walk - 1.0 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 30 min drive
  • LaGuardia Airport (LGA) - 34 min drive
  • Newark Liberty Intl. Airport (EWR) - 48 min drive
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 23 min walk
  • Penn Station - 30 min walk
  • 5 Av.-53 St. Station - 3 min walk
  • 51 St. Station - 4 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 6 min walk

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Mangia - ‬2 min walk
  • ‪Inside Park at St Bart's - ‬2 min walk
  • ‪Cha CHA Matcha - ‬1 min walk
  • ‪Trouble's Trust - ‬1 min walk

About this property

Lotte New York Palace

You'll be in a fantastic location at Lotte New York Palace, just a 5-minute walk from 5th Avenue and St. Patrick's Cathedral. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps, or mani/pedis. This luxurious hotel also features a bar/lounge, a health club, and a fitness center. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.

At a glance

Hotel size

    • 909 rooms
    • Arranged over 55 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Babysitting*
    • Supervised childcare*

Pets

    • Pets allowed (dogs only, up to 25 lbs per pet)*
    • Service animals welcome

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*

Parking

    • Secured covered onsite valet parking (USD 110 per day)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Plasma television
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Dining

Gold Room - Onsite restaurant.
Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Utility fee: USD 28.69 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • Wired internet access is available in public areas for USD 15.99 per stay (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 24 to 100 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 149 per pet, per stay

Parking

  • Covered valet parking costs USD 110 per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Does Lotte New York Palace offer free cancellation for a full refund?

Yes, Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lotte New York Palace?

Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 149 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Lotte New York Palace?

Yes. Valet parking costs USD 110 per day.

What are the check-in and check-out times at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Lotte New York Palace?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at Lotte New York Palace and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Lotte New York Palace also has a garden.

Are there restaurants at or near Lotte New York Palace?

Yes, Gold Room offers American cuisine.

What's the area around Lotte New York Palace like?

Lotte New York Palace is in Manhattan, a short 3-minute walk from 5 Av.-53 St. Station and 2 minutes' walk from 5th Avenue. Travelers say the area is walkable and good for shopping.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Lotte New York Palace Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

What guests liked

  • The spa was a highlight of the property, offering exceptional services and a serene oasis in the midst of the city. (10 reviews)
  • Dining options were excellent with many choices and great recommendations from friendly staff. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffLocationViewLobbyElevatorRestaurantBarBathroomBed

10/10 Exceptional

Beautiful hotel especially at Christmas time.Staff and service was great!
Steve, 8-night trip

10/10 Exceptional

We had a lovely stay. The staff was extremely accommodating and helpful!
Lina, 4-night trip

10/10 Exceptional

Great location, staff was attentive and prompt when we needed assistance!
julie, 4-night trip

10/10 Exceptional

Courteous staff Clean room Perfect location
Erich, 2-night trip

10/10 Exceptional

Epitome of excellence is how I would describe the Lotte New York Palace. The service and the amenities is outstanding. I will be coming back for my next reservation.
Blake, 4-night trip

10/10 Exceptional

Everything!! Attentive staff, cleanliness, ease of check-in and check-out.
Megan, 1-night trip

10/10 Exceptional

Best place in NYC to stay!
RAMON, 3-night trip

10/10 Exceptional

Location and room were excellent
Patricia, 1-night trip

10/10 Exceptional

Hotel is beautiful, clean, comfortable and excellent area.
Margaret, 4-night trip

10/10 Exceptional

Great staff all around! Beautifully decorated for the holidays. Nice, long and spacious room directly overlooking St Patrick’s Cathedral. Very centrally located!
Joyce, 5-night trip

10/10 Exceptional

Love this Hotel❤️ Thank you for your hospitality!
Rosie, 3-night trip

8/10 Very good

Beautiful hotel.!Nice staff
jaime, 3-night trip

10/10 Exceptional

The best!
Natalie, 4-night trip

10/10 Exceptional

Great location, friendly staff.
Amanda, 2-night trip

10/10 Exceptional

great hotel.
Mohammad, 3-night trip

10/10 Exceptional

Excelllent
Hilton, 3-night trip

10/10 Exceptional

Great place!
Zhaojun, 3-night trip

10/10 Exceptional

Wonderful experience, would stay again!
Caryn, 3-night trip

10/10 Exceptional

The hotel was stunning when we went for the holidays. Room was clean, every staff member I encountered was helpful and courteous. We had a short visit to the bar and it was beautiful. Would definitely stay again. Overall the classy, elegant decorations were the big standout for us but we were pleased with everything.
Angela, 3-night trip

8/10 Very good

Clean room and beautiful lobby. The business of the Christmas season made check-in a bit of a hassle.
Allison J, 3-night trip

10/10 Exceptional

The room and view were sensational. The bathrooms need updating. The front desk staff is lovely but check in and check out had monstrous lines
Michela, 6-night trip

8/10 Very good

A good location and beautiful building.
Catherine, 8-night trip

10/10 Exceptional

Beautiful hotel and will stay again next time!
Julie, 3-night trip

10/10 Exceptional

The palace was beautiful. Staff was amazing and helpful.
Judith, 2-night trip

10/10 Exceptional

Could not get reservations for breakfast. We did however visit the coffee shop daily for coffee and bsgels. The staff was efficient and friendly. We were always in and out the door.
Julie, 2-night trip