Lotte New York Palace

Luxury hotel with spa, near 5th Avenue

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Fri, Apr 3
Sat, Apr 4
April 2026
May 2026
Located near Rockefeller Center and Grand Central Terminal, Lotte New York Palace offers a family-friendly haven with shopping on site, a coffee shop/cafe, and The Palace Spa. Unwind in the garden or indulge in fine dining at Gold Room. With helpful staff nearby to assist you.
VIP Access
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Internet access
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Room service
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
$550 nightly
$635 total
Mar 27 - Mar 28
Total with taxes and fees

Why we love this property

Rejuvenate and relax
This hotel features a full-service spa with massages and facials. A steam room, health club, and peaceful garden create the ultimate wellness retreat.
Garden views in the city
Marvel at lush gardens amid the urban bustle. This luxury hotel offers a serene green oasis right in the heart of the city center.
Dining delights
This hotel serves up American cuisine at its inviting restaurant. A cafe and bar add flavor options, while mornings begin with a full breakfast.

Room options

Showing 30 of 30 rooms
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Tower

Wonderful
  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Double Beds (Skyline Cathedral View)

Wonderful
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 1 King Bed (Skyline Cathedral View)

Wonderful
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Palace Studio Suite King | Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Palace Studio Suite King

Excellent
  • City view
  • 405 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 2 Double Beds, Tower

Exceptional
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 1 King Bed, Tower

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Designer toiletries, hair dryer, bathrobes, slippers
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Superior Room, 2 Double Beds

Excellent
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Double Beds (Cathedral View)

Excellent
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Designer toiletries, hair dryer, bathrobes, slippers
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Superior Room, 1 King Bed

Wonderful
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 1 King Bed (Cathedral View)

Exceptional
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Suite, 1 King Bed, Tower (Corner)

Wonderful
  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Suite, 1 Bedroom, Tower (King)

  • City view
  • 1065 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom (Palace, King) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Palace, King)

  • City view
  • 790 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed (Palace)

  • City view
  • 1160 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 1 King Bed, Accessible (Skyline Cathedral View)

Good
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Double Beds, Accessible (Skyline Cathedral View)

  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 1 King Bed, Accessible (Cathedral View)

Very good
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Double Beds, Accessible (Cathedral View)

  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Designer toiletries, hair dryer, bathrobes, slippers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Superior Room, 1 King Bed, Accessible

Exceptional
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Designer toiletries, hair dryer, bathrobes, slippers
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Superior Room, 2 Double Beds, Accessible

Exceptional
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
In-room dining

Room, 2 Queen Beds, Accessible, Tower

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Tower (Corner)

  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed, Accessible (Palace)

  • City view
  • 1160 sq ft
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Designer toiletries, hair dryer, bathrobes, slippers

Room, 1 King Bed, Accessible, Tower

  • City view
  • 465 sq ft
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Bathroom sink

Executive Suite, 1 King Bed, Accessible, Tower

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
In-room dining
Designer toiletries, hair dryer, bathrobes, slippers

Executive Studio, 2 Queen Beds, Tower

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
City view
Bathroom sink
City view
Bathroom sink

Suite, Tower (Corner with Pantry)

  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
City view
Plasma TV, pay movies
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds (Palace, King and Two Doubles)

Exceptional
  • City view
  • 765 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds
City view
Plasma TV, pay movies
Premium bedding, in-room safe, desk, laptop workspace
Designer toiletries, hair dryer, bathrobes, slippers

Family Suite, Multiple Beds (Palace, 2 Kings)

Very good
  • City view
  • 765 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
City view
Bathroom sink
City view
Bathroom sink

Suite, 2 Bedrooms, Corner (Corner)

  • City view
  • 1675 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
455 Madison Ave, New York, NY, 10022

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Rockefeller Center - 2 min walk - 0.2 km
  • Grand Central Terminal - 9 min walk - 0.8 km
  • Times Square - 10 min walk - 0.9 km
  • Central Park - 11 min walk - 1.0 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 30 min drive
  • LaGuardia Airport (LGA) - 34 min drive
  • Newark Liberty Intl. Airport (EWR) - 48 min drive
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 23 min walk
  • Penn Station - 30 min walk
  • 5 Av.-53 St. Station - 3 min walk
  • 51 St. Station - 4 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 6 min walk

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Mangia - ‬2 min walk
  • ‪Inside Park at St Bart's - ‬2 min walk
  • ‪Cha CHA Matcha - ‬1 min walk
  • ‪Trouble's Trust - ‬1 min walk

About this property

Lotte New York Palace

Lotte New York Palace offers a fantastic location, putting you just a 5-minute walk from 5th Avenue and Rockefeller Center. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps, or mani/pedis. This luxurious hotel also features a bar/lounge, a health club, and a fitness center. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.

At a glance

Hotel size

    • 909 rooms
    • Arranged over 55 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Babysitting*
    • Supervised childcare*

Pets

    • Pets allowed (dogs only, up to 25 lbs per pet)*
    • Service animals welcome

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*

Parking

    • Secured covered onsite valet parking (USD 110 per day)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Plasma television
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Dining

Gold Room - Onsite restaurant.
Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Utility fee: USD 28.69 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • Wired internet access is available in public areas for USD 15.99 per stay (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 24 to 100 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 149 per pet, per stay

Parking

  • Covered valet parking costs USD 110 per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Does Lotte New York Palace offer free cancellation for a full refund?

Yes, Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lotte New York Palace?

Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 149 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Lotte New York Palace?

Yes. Valet parking costs USD 110 per day.

What are the check-in and check-out times at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Lotte New York Palace?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at Lotte New York Palace and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Lotte New York Palace also has a garden.

Are there restaurants at or near Lotte New York Palace?

Yes, Gold Room offers American cuisine.

What's the area around Lotte New York Palace like?

Lotte New York Palace is in Manhattan, a short 3-minute walk from 5 Av.-53 St. Station and 2 minutes' walk from 5th Avenue. Travelers say the area is walkable and good for shopping.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Lotte New York Palace Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

What guests liked

  • The spa was a highlight of the property, offering exceptional services and a serene oasis in the midst of the city. (10 reviews)
  • Dining options were excellent with many choices and great recommendations from friendly staff. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffLocationViewLobbyElevatorRestaurantBarBathroomBreakfast
Verified

10/10 Exceptional

Clean spacious room, friendly staff
Joanna, 1-night trip
Verified

10/10 Exceptional

the staff was very kind.
Jieun, 3-night trip
Verified

10/10 Exceptional

Simply stunning place to stay close to everything highly recommend
Julie, 3-night trip
Verified

8/10 Very good

spacious room
Maria Cristina, 5-night trip
Verified

10/10 Exceptional

Wonderful service , the hotel is excellent , so beautiful and the location is amazing!!
Ofelia, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel especially at Christmas time.Staff and service was great!
Steve, 8-night trip
Verified

10/10 Exceptional

We had a lovely stay. The staff was extremely accommodating and helpful!
Lina, 4-night trip
Verified

10/10 Exceptional

Great location, staff was attentive and prompt when we needed assistance!
julie, 4-night trip
Verified

10/10 Exceptional

Friendly staff, rooms were clean, food was excellent
Elizabeth, 3-night trip
Verified

10/10 Exceptional

Location and staff were top notch! Super comfortable beds and I love the little coffee shop.
AMANDA, 3-night trip
Verified

10/10 Exceptional

Very good for new York staff is new York so patience is limited lol
Mark, 5-night trip
Verified

10/10 Exceptional

Great staff, and the holiday vibe is off the charts!
Zeina, 3-night trip
Verified

10/10 Exceptional

Courteous staff Clean room Perfect location
Erich, 2-night trip
Verified

10/10 Exceptional

Epitome of excellence is how I would describe the Lotte New York Palace. The service and the amenities is outstanding. I will be coming back for my next reservation.
Blake, 4-night trip
Verified

10/10 Exceptional

Everything!! Attentive staff, cleanliness, ease of check-in and check-out.
Megan, 1-night trip
Verified

10/10 Exceptional

Loved our stay!❤️
CYNTHIA CAMACHO, 3-night trip
Verified

10/10 Exceptional

Great location
Roland, 3-night trip
Verified

10/10 Exceptional

Best place in NYC to stay!
RAMON, 3-night trip
Verified

10/10 Exceptional

very clean room, great location
carla, 3-night trip
Verified

10/10 Exceptional

Great staff all around! Beautifully decorated for the holidays. Nice, long and spacious room directly overlooking St Patrick’s Cathedral. Very centrally located!
Joyce, 5-night trip
Verified

10/10 Exceptional

The property was exquisite, very well presented and the Christmas décor was fantastic. Rooms were very nice, and the staff was extremely pleasant with our needs.
Christopher, 3-night trip
Verified

10/10 Exceptional

Location and room were excellent
Patricia, 1-night trip
Verified

10/10 Exceptional

Excelllent
Hilton, 3-night trip
Verified

10/10 Exceptional

The best!
Natalie, 4-night trip
Verified

6/10 Good

Front desk not one smile! Didn’t feel welcomed at all by the lady that was working the front desk! Beds, terrible. The only great thing about that place was George and housekeeping staff. I stayed next to what seemed a playground. Kids yelling all day next to room 3025
Maria, 3-night trip