The hotel was absolutely unacceptable! The toilet in our room was clogged, and when we called for assistance, we were instructed to come down and get a plunger ourselves. The manager had the audacity to say, “What do you expect at these prices?” This is completely ridiculous! There was a massive hole in the wall, and to top it off, I found a cigarette burn on my sheet.
Typically, this hotel charges around $57 a night, but due to the local graduation, we were charged over $200. This is blatant price gouging. The health department should seriously consider condemning this establishment, and I cannot believe it is affiliated with a reputable company. My family and I deserve a refund for this horrendous experience!