Look past glitz and glam the 4 star rating is sham
The good. Check in went smoothly. When pool was open it was enjoyable and bar beside main pool was overpriced but good.
The bad.once you got past the lobby! We Got to room and walked out on the balcony and there was no furniture, placed items in fridge and it wouldn’t drop below 55, and the room was muggy. Dropped temp down to 65 only blew more warm air. Tried to call front desk multiple times but no one would answer. Then decided to go to pool but it was closed for emergency maintenance. Finally spoke to a rep and she spoke very little English and could not understand issues and how to proceed. After 30 minutes of back and forth finally transferred to someone else. She said they will send maintenance up and furniture is not guaranteed on balcony. Well maintenance never showed two days I was there but I did pull fridge out and found dust covered condenser. CLeaned and worked better after. Room however never really cooled off. In the bathrooms we found peeling paint on walls and mold growth under it. The tub had not been scrubbed in quite some time and carpets were stained. There was also a very musty smell present. Unfortunately, the beds were very uncomfortable too.
We travel all over US during summer and this was absolutely the worst experience we have had.
Dustin
Dustin、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 2 日
Danielle
Danielle、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 7 月 30 日
Experiência ruim
Deixou muito a desejar. Atendimento ruim, estacionamento muito longe, equipe antipática.
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 29 日
Dennis
Dennis、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 29 日
Kevin
Kevin、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 28 日
Great Weekend getaway
Food amazing! Staff Wonderful !! .. Pool and atmosphere amazing...
One complaint was the check-In Slooooow
Wife and I had a great time...
Steve
Steve、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 28 日
Crowded
I was disappointed as they show you a hotel full of activities. The reality is that there are not that many things to do, everything is crowded from long lines to the breakfast buffet, the water slides and everything else. The buffet is poorly cleaned and the food is pretty bad. I will not be coming back to this hotel.
David
David、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 28 日
Terje Ramstad
Terje Ramstad、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 27 日
Umbrella
Great stay! The only complaint is that there should be more umbrellas for the beach chairs . If you don’t reserve the two closest to the table you always end up in the sun. Fortunately , after an hour of complaining and searching , the recreation team was able to bring us an umbrella .
bianca
bianca、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 25 日
Clean and clean
Very nice hotel! Very clean and friendly staff. We enjoyed the Waterpark and pool areas. Only thing its so big its a walk to get to your room but overall enjoyable. Definitely will come back.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 22 日
Hotel was nice but the extra pay for everything was terrible and now having access to the car was also very bad . Then the rooms was very small , like for 280 dollars a night I feel like the room should’ve been a suite and then paying an extra 111 dollars a night when that wasn’t explained or mentioned is really annoying and miss information in my opinion
Willie
Willie、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 22 日
Brittany
Brittany、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 21 日
Karen
Karen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 21 日
Eli
Eli、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 19 日
Yeney
Yeney、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 16 日
One of the Best Marriots
I have stayed at the World Marriot dozens of times and it is always a pleasure!