Our stay here was a disaster from the start. We arrived for a convention that had been planned for 8 months. Check in started at 3, so we arrived at 3:15. There were no clean rooms available, se we, along with around 50 other people had to wait for rooms to be cleaned. Two hours later and some very irate gueats trying to check in, they finally started issuing rooms. However, they didn't start with the order in which people had been waiting, they were calling names randomly from a sheet of paper, so some people were called up to the desk had only been there 15 minutes, bypassing others that had been in line for hours. The hotel is under renovation, so the 4th floor was a complete disaster. People that were issed rooms on that floor immediately came down to cancel their room and left. There were complaints of no air conditioning in the rooms and an extremely foul odor. It was described as cat urine. The second floor was worse. The hotel assured the convention planners the hotel would be fully renovated by the time the convention started, but it was far from it
