The advertisement online was exceedingly deceptive. The lobby was the cleanest. We stayed in room 121 and woke up with multiple bites from bed bugs. I have a video.
Julie
Julie、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 4 日
I cannot put into words how bad this hotel is! I wish I had taken more pictures but I was frightened that the reception would see me taking pictures and I was not going to risk a confrontation with them on the desk as they looked like they were all on something!
We checked out early and never even bothered about a refund as we just wanted to get out alive.
It appears that the photos of the hotel on the website are from when it was first opened as they are NOTHING like this now.
The reception area is full of drug addicts and that includes the staff, it looks like it is being used as a half way house for ex cons and drug addicts and people are actually living at the hotel.
I have emailed TravelLodge by Wyndham to report this hotel as they need to know what is going on and also reporting it to Hotels .com to remove from there website as it is a total disgrace.
I never normally complain about anything but I really want people to be aware of this hotel and do not book and spend your money there.
Mark
Mark、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 2 日
Made it through the night but would not stay again
The photos were kind of deceptive. Would not stay here again. When we arrived we learned why it was such a reasonable cost.
It did not feel safe, the room was generally unkempt and had a general unclean feeling. The bathroom was worse, we actually chose not to use it if we did not have to. No towels or toilet roll in the room - we had to ask the desk staff for some. Lady at the desk was helpful but the hotel is not somewhere we would stay again.
It wasnt on the airport complex but you could hear the airplanes very clearly as the windows were so thin.
We visited beale street at night and the civil rights museum during the day and both cab drivers questioned 2 young ladies staying at the hotel and advised us to 'watch out'.
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 1 日
Michael
Michael、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 19 日
Amanda
Amanda、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 5 月 9 日
Terrible Hotel Do Not Recommend
Where do I start with how terrible this hotel stay was. First the lobby was very dark and uninviting. It was giving The Shining vibes. Then the elevators were out so we had to walk up and down stairs to go back and forth to our room. Then when we got back from a day out and about we were temporarily locked out of our room because the staff didn't set up the key card for the correct number of days, so we had to walk back down to the lobby to get that sorted out and fixed then had to walk back up the stairs and thankfully it worked. Then a few minutes later I had to return to the lobby to get my Doordash food order and then had to carry it back up the stairs. Because again the elevators were out. This hotel stay turned out to be a Stairmaster challenge instead of a nice relaxing birthday vacation for my son.
Alyn
Alyn、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 27 日
House of horrors
The experience staying at this property was horrible. The place is run down garbage everywhere, elevators were broken no CC machines they claimed that it was down must pay cash if you use a third-party hotel. The pictures that was showing were deceiving the pictures to compare what I’ve seen is false advertising as strong as suggest people not to go there. It was a rough side of town. Within one hour my wife and I left the hotel for a better property to stay for the night. Hotels.com should really investigate this place. My wife and I do not feel safe staying there. I’d like to add the bathrooms were horrible. The bedding was torn and badly worn. Lampshades were smashed no TV. I can’t go on and on, but I had enough.
Pierangelo
Pierangelo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 27 日
elvin
elvin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 18 日
Run down and falling to pieces. Regretted my choice the moment walked in. Room with burned out light bulbs. No toilet paper. Used soap bars. Smelled like marihuana in the room. Clerk demanded I pay in cash said they do not accept take credit cards. Felt like I was in a war zone.
Eugene
Eugene、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 13 日
It was ok the problem is with hotel.com how this was a discount when u paying the same amount if i book online on wyndham.com
Belinda
Belinda、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 10 日
Mark
Mark、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 10 日
John
John、1 泊旅行
Orbitz を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 6 日
Belinda
Belinda、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 1 日
Belinda
Belinda、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 30 日
Not like the picture indicates
Not dirty but dingy and outdated. Thin walls. Great hot water and pressure. Neighborhood was close to things within 30 minute drive. The first night there the hotel felt very transient. The price was right. Not likely to stay again.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 23 日
Service
Daniel
Daniel、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 18 日
Ashley
Ashley、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 18 日
No tv as the storm had taken it out and was rudely told I could stay elsewhere if I did not like it. Forced to pay cash even though they had a sign saying if it was booked from an online party you could put it on a card. When pointed out the lady was rude. Would pay more and NOT stay here again