The Hotel had been closed down for months... I booked a hotel through hotels.com that had been closed down for months! Unacceptable.
Luke
3 泊旅行
8/10
Harry
1 泊旅行
2/10
I did not even step foot into the hotel. The entrance was coned off and there were homeless people and individuals doing drugs all around me. Terrible experience. The address and or location must have a problem.
leah
1 泊旅行
10/10
It’s decent and not bad rooms didn’t smell bad wouldn’t mind staying in this hotels
Crystal
1 泊の家族旅行
8/10
Bad ass clean and great services. Thank u for the great stay . Keep up the good work
宿泊されたお客様
1 泊の家族旅行
2/10
It was the worst experience I have ever had. There was no power cord for the television when we checked in. Luckily my fiancé works in IT and used one he had with him. When we were electing to stay another night I was keeping rudely came in and accused us of smoking in the room just because we had a Vape mod on the table. After playing with the housekeeper who I thought understood we did not smoke in the room and we did not Vape in the room she seemed OK. Then I proceeded to go to the desk and a manager came out and said I could not book instead he walked me up to my room and he told me that we could not take the power cord that we provided for the television as well as that we smoked in the room and we did not! I have never been so humiliated in my life and as I have enjoyed other holidays and I will be spreading the word on this evil establishment. The way we were treated was inhumane and later we found out that we were charged for a power cord for the television even though they kept the one we provided! All I was doing was holding onto someone’s Vape mod I don’t even Vape myself it was just sitting on a table and we were accused and judged and treated horribly. We also had a $200 and $50 smoking charge Applied to our card. I am disgusted with this establishment and I recommend that no one stays there ever they are rude conceited judge mental people.
Gary
1 泊旅行
10/10
Rick
1 泊の出張
6/10
Our door looked like it was busted in prior .. tv didn’t work the 1 st night .. and WiFi also .. couldn’t go to pool or hot tub .. and restaurant was not open ..
宿泊されたお客様
2 泊の恋人との旅行
6/10
The hotel itself was not bad. But the paet of town is one of the top 5 worst parts of Phx. I heard police and ambulance sirens all through the night. I will not go back.
Katie
1 泊の家族旅行
10/10
Comfortable bed and pleasant desk attendants and staff
宿泊されたお客様
5 泊の出張
8/10
Very comfortable clean and spacious.
Modern and friendly atmosphere.
Very good breakfast and we will book there again. Thanks holiday inn
Roberta
1 泊の家族旅行
8/10
Sean
1 泊の家族旅行
8/10
Bonnie
2 泊の家族旅行
10/10
Branden and staff were genuine and a pleasure to deal with really nice experience
宿泊されたお客様
4 泊の家族旅行
8/10
No internet connection except sitting in lobby
Kathleen A
2 泊の家族旅行
10/10
Quick, simple easy check in...front desk was very nice and talkative
Anon
1 泊の家族旅行
6/10
Room was fine. Not special, but clean. I would not eat or drink there. The lobby/bar/restaurant was drab and didnt give off the squeaky clean feeling you want.
宿泊されたお客様
2 泊の出張
6/10
The staff was helpful, especially the bartender and staff in the restaurant. I was put off with the comment "you are early for registration " when we got there, but they overcame that soon after we got there.
宿泊されたお客様
3 泊の友人との旅行
2/10
Got this room for my 90+ year old parents. Handicapped room. The sink wouldn’t drain, the toilet seat had a broken bolt so it slide off, the blinds were broken, the sliding bathroom door was too hard for them to slide. They moved them to another room. Drawer pulls were all loose. Staff tried to accommodate them but the condition of the first room was horrible. Second room was barely adequate. Overall disappointed in the condition of the hotel.
宿泊されたお客様
7 泊の恋人との旅行
4/10
The room is in desperate need of updating
The bathroom has no available means to hang up a towel after use. You want a patron to forge room service re; the replacement of towels/bedding during a short stay but there wasn't a place to hang up a towel. This is the 21st century, there was no WIFI throughout the weekend we stayed there
Fix it...theres no reason for the failure to provide WIFI to patrons. And now you're charging $10.00 per room for a nickle & dime breakfast that measures up to none!
Paul
2 泊の恋人との旅行
6/10
宿泊されたお客様
1 泊旅行
4/10
THe Holiday Inn has changed owner organizartion and the awards card I previously used (Consolidated...) was not recognized. hafe to apply for the ? IHL ? was difficult for the staff to do.
宿泊されたお客様
3 泊の家族旅行
8/10
宿泊されたお客様
5 泊旅行
6/10
My room did not have internet which made work tougher than what it should be.