Great hotel with high standard. Would be 5/5 if not the service was really slow at the main restaurant.
宿泊されたお客様
2 泊旅行
10/10
I love this hotel. It is centrally located with a view of the Amstel River. It is stylish, with beautiful historical features that mix with modern elegance.
The restaurants are excellent, and the staff is kind and attentive. Sitting and looking out at the river while having morning coffee is so peaceful. I cannot say enough good things about the bar and dining experience.
When you walk in the door, you're greeted by attentive staff. They’re so helpful and accommodating. I want to mention Bryan especially. He wears several hats and goes out of his way to make your stay memorable.
My mild annoyances are those of a very kind, but a bit too eager, woman who sometimes pushes the revolving door. I had packages, and the woman ahead of me had a cane. We were pushed through at a quick pace. It’s scary and potentially dangerous. I’m a former front desk clerk and manager. I ordered a car through the hotel and asked the front desk how I should get back. I was told, “Take an Uber. If you can’t figure that out, then call us here at the hotel.” This is just one example, but there were several instances of the curt manner in which I was treated. Some front desk clerks were lovely, while others wore frowns, were brisk and were unwelcoming. Besides this, it was nearly perfect from the front door staff to the restaurants to housekeeping! Thank you for making my stay pleasant.
宿泊されたお客様
7 泊の出張
10/10
braulio
3 泊旅行
10/10
Kelly at check in was just amaze!
philip
6 泊旅行
10/10
Perfekt, komme wieder
Juergen
2 泊の家族旅行
10/10
A calm serene environment
A lovely place
To stay … right on the river
Highly recommended
Kashif
1 泊の出張
10/10
A truly 5-stars Hotel I highly recommend it!!
Erika
3 泊旅行
8/10
Gerhard
1 泊旅行
10/10
The staff views and breakfast was amazing.
Nino
1 泊の家族旅行
10/10
Beautiful building, well located, vey traditional an sophisticated. My preferred place whenever in Amsterdam!
CLAUDIO A
3 泊の家族旅行
10/10
Rigtig flot og lækkert hotel og god beliggenhed. Personalet var søde og hjælpsomme. De fleste var også meget serviceminded. Dog var vi ikke tilfredse med servicen til morgenmaden og kvaliteten på deres morgenbrød var ikke så god.
Men alt i alt et virkeligt godt ophold.
Sandra Christina
1 泊の友人との旅行
10/10
JOAQUIM JOSÉ LAFAYETTE
3 泊の家族旅行
10/10
JOAQUIM JOSÉ LAFAYETTE
3 泊の家族旅行
2/10
ESRA
1 泊の友人との旅行
10/10
philip
2 泊の家族旅行
10/10
Jacqueline
3 泊旅行
2/10
Horrible
James
3 泊旅行
10/10
Beautifull Hotel
Anders
2 泊の家族旅行
8/10
great hotel, good location. Staff are wonderful. Restaurant menu could use more choices. Also, I think they would be good to provide a coffee station in the Lobby.