The refrigerator did not work. Ice machines did not work. The bath drain was clogged.expensive hotel and a lot of problems
Juan
Juan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月9日
Very good
Friendy desk service. Very clean property.
Herminia
Herminia、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月8日
Jeannette
Jeannette、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月5日
Murano is a hit!
Great lobby, excellent service at front desk, snazzy elevator, clean rooms with attention to comforts and interesting art. Food was tasty, even if the choices were very basic. Would love to come back!
Wade
Wade、1 泊の出張
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10/10 (最高に素晴らしい)
2025年2月23日
Onecima
Onecima、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月23日
Daniel
Daniel、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月21日
Mark
Mark、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月21日
Athena
Athena、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月20日
Hotel and art! Loved the combo.
Visited the hotel when I was there on business. Was really happy with atmosphere, cleanliness of the room, service, and location. When I wasn’t rushing from a meeting, I enjoyed strolling down the halls and looking at the amazing art.
Leta
Leta、2 泊の出張
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8/10 (とても良い)
2025年2月19日
Holly
Holly、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月18日
So thoughtful…perfect for overnight getaway!
The staff was amazing! When they found out we were on a local getaway without kids, they upgraded us to a room on the top floor. They also gave us two complimentary drinks at the bar and access to the snack/breakfast lounge on our floor. It was perfect! We will definitely stay here again.
Linnea
Linnea、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年2月17日
Not the best
We were on the 22nd floor across from the elevators. We were unable to sleep due to loud banging noises from the elevator equipment constantly throughout the night. They had no other rooms available that night and our room rate was outrageous for this mediocre hotel. The next day they did switch our room but declined to offer anything off our room rate for the night. They did waive parking, which was appreciated but not adequate for how much we paid to not sleep at all. We also never had our new room serviced by housekeeping, even though it was a 3 night stay. Overall we paid way too much for this very average experience and would never come back.
Amy
Amy、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月17日
clean
clean and comfortable
ruben
ruben、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月16日
We’ll be back!!!
It would have been cool if there was room service. The bed was Awesome, totally relaxing and super clean. The steaks in the morning were super salty. Now, did I say anything, no, they might have made it right. The T.V. Size was super small, they did have a fridge in the room. Overall good just not fantastic…
John
John、1 泊旅行
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10/10 (最高に素晴らしい)
2025年2月16日
cassie
cassie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年2月16日
Anthony
Anthony、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月15日
hugh
hugh、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月11日
Allison
Allison、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月11日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月11日
Mary
Mary、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月10日
Ryan
Ryan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年2月10日
Hotel not as good as it once was.
I stay at Hotel Murano quite a bit. I live close by but it’s a convenient spot for a little bit of peace and quiet or for times I need to be at the convention center. The hotel has definitely aged and is due for an update but it seems to have really gotten bad just recently. The room I got this weekend the ceiling had cracks and paint peeling off. The bedspread had a rust stain that was very obvious. Room also had no phone. All this could be overlooked if the service was great. And it has been great. That’s why I go there instead of other options. But this weekend the staff at the check in counter were just rude. I had to call front desk ( with my cell) and was hung up on. When I called again a different person answered and denied that the other person had hung up on me. It was frustrating and made me rethink staying here again. Is it under new management?