Hotel is beautiful. Unfortunately, they seem to be under staffed, during our stay. There was miscommunication during our check-in and I have never seen so many guest asleep in the lobby waiting for a room. Dogs barking, kids crying, and their food was not good. Due to this experience we missed our reservation which then had a ripple effect on other plans. I believe it is over priced. BTW, pool has very limited seating.We did received great service from the manager Devon, who was empathetic and kind in trying to help the situation.