Beautiful and relaxing! The view was spectacular and the staff was simply the best! Very kind, very helpful and very pleasant!!
Jennifer
Jennifer、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年2月27日
el ambiente cálido y natural fue lo que mas me gusto, el servicio excelente.
lo único que falta es un elevador
virna
virna、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年2月13日
Que es un lugar muy tranquilo, tiene muy limpias y amplias las habitaciones. Además de hermosa vista de la laguna.
Xochilt
Xochilt、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年2月12日
Diana
Diana、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年1月28日
Best Hotel in Mexico
Everyone and everything was absolutely amazing. The hotel is stunning. Service is 10 out of 10. The breakfast was cooked to perfection every morning. My girlfriend and I will miss the green juice and coffee every morning. Highly recommend
Dan
Dan、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年1月23日
Fernando
Fernando、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年1月19日
This place exceeded our expectations. The staff were amazing and so helpful. The view is spectacular. It was a short walk to the centro and malacon. The property is a gem, very comfortable and has lots of spaces to sit and chill. Loved the welcome Marg too. Look forward to a return visit.
William
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年1月10日
La comunicación con el huésped es fuera de serie. Eso se aprecia.
El servicio es en general muy bueno, los empleados tienen sobre todo muy buena actitud. A lo mejor les falta un poco de entrenamiento para atender a una clientela exigente.
Manuel
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年1月3日
First, five minutes after I made the reservation I had questions so I called, but the hotel was not open until 8am CST. No one answered the phone until 915 CST. We decided to make the reservation here because of the accommodations that were listed on Expedia and due to my mothers health conditions. We arrive at the location after going through a process of figuring out the area because it is a bit reclusive. We arrive at the location to find out that three days before we had arrived that the kitchen staff and bar staff contract had been terminated. This was a huge concern for us, because anything nearby for eating was 2 miles away, at least. The person that received us said he would cancel the reservation because it did not meet what the accommodations that were listed on Expedia were no longer available. We only decided to stay there because the accommodation fit the things that my mother needed to accommodate her diabetic concerns. We had to go to the next town to locate something very last minute with no reservations. We booked it and called the hotel services at Donaire. But the hostile and not customer friendly Mariana at the front counter backed out of what was said earlier and would not cancel the hotel reservation. I pleaded with her with all sincerity and the only thing she took with pride was to tell me how much she was sorry, but she couldn’t cancel it. This place false advertise their services. It’s like take it or leave it once you’re there. Please be careful.
Al
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年12月30日
Esta muy lindo el sitio, el personal siempre muy amable y dispuesto a ayudar siempre, lo único malo es que no tenían servicio de restaurante y pedir comida no era lo más cómodo siempre
Paulina
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2022年12月27日
Room was nice and it was clean, but the TV did not work, the hot water took 30 minutes running to actually come out, but the shower drain was plugged so I had to take a super fast shower cause the water was going to spill out since it ran for so long. The front desk closes at 10pm so there was no one at the desk to tell about the tv and shower issues. It was 9pm when we checked in and wanted to have dinner or something to eat but once we got there they tell us the restaurant was not in service due to contract issues so there was no food in the hotel to purchase at all. We Gad to go back downtown to find out everything was closed already. Also the property is up in the top hill hidden away, very odd location and unsafe. Additionally the Property is under construction and made a mess of our car with dust. I would not stay here again. Just the location alone was a huge disappointment and then to add all the other issues made it awful. The room we got had a nice view of the city but sadly we didn’t enjoy our stay.
Iliana Jaime
Iliana Jaime、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年11月30日
Tranquilo
Great checkin, friendly staff, english well spoken by staff. Beautiful view of lake
greg
greg、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年11月22日
Stefania
Stefania、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年11月12日
Muy bonito y un excelente servicio!!!
宿泊されたお客様
1 泊の友人との旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年10月17日
valeria
valeria、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年10月6日
Amazing views of the chapala lake and mountains around it. Fast check in
Jose Juan
Jose Juan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年8月8日
Sugiero instalar teléfonos en las habitaciones.
Informar con antelación a los huéspedes sobre la posibilidad de extender el check-out previo pago extra.
Gerardo
Gerardo、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2022年8月6日
Las cortinas no cubren adecuadamente por lo qué hay demasiada luz en el cuarto, también hubo mucho ruido de martillazos y construcción desde muy muy temprano en sábado, nos e puede ir a dormir y descansar
Ailed
Ailed、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年7月5日
Excellent costumer service.
Friendly people
Miguel
Miguel、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2022年6月27日
Great views
Didn't quite live up to our expectations as per the reviews and price.