The staff at breakfast were not helpful and were not nice. I asked for a second glass of orange juice and they refused to give it. There was very limited breakfast selection and their excuse was that it's ramadan time. But we're not Muslims and do not have to fast. They should not charge for breakfast in the booking if they had no intentions of feeding their non-Muslim guests properly. I had to wait 15 minutes every day for 4 days for my tea to be served. This is not a luxurious hotel as described. It is dated and the decor is tacky. The hallway to the rooms is dark that it does'nt feel safe, especially we are women. The room and the hallway also reek of cigarettes. The housekeeping staff hassle you for tips whenever you ask for supplies, which should have been provided anyway. There's two of us and they only put one bottle of shampoo and bath gel. The toiletries are of low quality that the soap does'nt even sud. The hotel is located in a busy street and is not in a good area.
Teresa
Teresa、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年2月8日
Everything is good
Manjit
Manjit、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年12月2日
Dora Carolina
Dora Carolina、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年8月18日
NORIKO
NORIKO、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年7月10日
I stayed for two weeks was charged for a second person when I came in to the hotel. and the bathroom tiolet didnt flush stinked coming from the bathroom after cleaning it.
Evelin
Evelin、15 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年12月27日
Bethroom really need upgrade water leak under the the tabs
Bilal
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年12月27日
Bilal
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年12月11日
Irene
Irene、8 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年12月8日
Disappointing stay
On arrival there was a mix up with reservation. Handed a letter saying accommodation was cancelled which was actually not the case and that i would have to pay to book another room. Was made to pay fr another room, despite showing them original booking thag was still active and not cancelled. Was only when Hotels.com became involved that this was sorted. Was finally allocated a room only to find it was filthy. Shower head had some growth on it and was eventually changed. Window view was of a rubbish tip. Was offered free mini bar for duration of stay as compensation which was nice only it wasn't re stocked after the first day!! Asked room service a few times if they could please restock. Staff are not very helpful or seem to care, most don’t speak English well so any requests fall on deaf ears. Room service had a bad habit of knocking once then barging in! Nearly got caught out a couple of times
Would not recommend or go back
Irene
Irene、5 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年12月4日
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年10月17日
robert
robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年9月11日
MOHAMAD
MOHAMAD、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年7月26日
NOT 5 STAR
AVOID NOT A 5 STAR HOTEL.
Tariq
Tariq、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年7月23日
NOT 5 STAR AVOID AVOID AVOID.
Definitely not a 5* hotel. Stayed here for 3 nights with family. Rooms were ok at most 2* unfortunately encountered many issues firstly room had cockroaches. I informed reception and showed them a video i was told a manager would contact me. Nobody contacted me for my whole 3 days stay. We all got sickness and dioerah because of the hygiene issues. Day 2 i enquired about it and was assured someone would be in touch Nobody did. Lamps had exposed wires which were buzzing all night. Linen was dirty had that changed. Bathroom had broken fittings. Overall very disappointed. Had to wait for fresh towels daily. No towels available by pool area after enquiring and waiting for over 30 mins i was told towels are drying and i would have to wait. I would advise families not to stay here as health and safety is abysmal. Most disappointing part is that no one from the management team ever got intouch to address the issues. I will upload all the photos.
Tariq
Tariq、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年7月19日
Sehr gutes und umfangreiches Frühstück. Badezimmer war für den Preis nicht sauber genug. Die Fugen in der Dusche müssten erneuert werden. Absoluter Minuspunkt ist die laute (und alte) Klimaanlage im Zimmer. Ansonsten netter Innenpool.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年7月15日
Miss Rosheen a true credit
Nice clean place good polite staff. We had some issues which was addressed quickly by Miss Rosheen she is a true credit to the hotel and as a British citizen i would give her 100% for her customer skills.
Wazeer
Wazeer、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年6月11日
ismail
ismail、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2022年3月21日
Area not great
Rabia
Rabia、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年3月16日
Excellent Stay, love the food and reception. But you need to fix amenities.
habib
habib、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年3月6日
Good value for money, we had a please and comfortable stay here.
Juzair
Juzair、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2022年2月17日
Mohammed
Mohammed、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年2月17日
ahmed
ahmed、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年1月31日
Traveller
Every thing is more than average, but need to put more equipment in gym. There is only one or two workout machines. If possible adding sauna may help for relax for travelers.
Else staff was nice, good breakfast and free ride to the airport.