The staff are very friendly and the atmosphere is great. The food at the restaurants is delicious and satisfying. I think it would be better if the menus had pictures.
We got upgraded from our standard room to an ocean facing deluxe room. This was on the fourth floor of building 4 (no elevator) which we made work but not ideal. Staff was friendly but we spent quite a bit of time after being seated waiting for a server. We eventually learned to have our drink and food order ready because the wait times between interactions could be lengthy. Beach was gorgeous and convenient. Food was nice and specialty restaurants were special. Typical Mexican resort issue of poolside chairs being mainly towel holders for people who were back at their room or eating.
Paul
Paul、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月10日
Tobias
Tobias、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月7日
No the worst, not the best
I wouldn’t stay here again, however it’s certainly not the worst. It was perfect for our one night layover in Cancun. They offered an airport transfer (for a fee) which is ultimately why we chose this resort. The dinner buffet was very small, but the restaurants on site looked really nice. Staff hospitality was lacking a bit, everyone was nice but not very informative or anything special.
Andrew
Andrew、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月3日
宿泊されたお客様
3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月30日
The perfect friends holiday
We loved our time at NYX!
The rooms are small but spacious enough with all the things we needed, the balcony was lovely with a view of the sea.
All of the staff are so friendly! We didn’t have a bad meal, the food was great and a good selection too. I’ve never been to an all inclusive with an al a carte restaurant available everyday. We loved spending time at The Deck restaurant. The drinks are fab too, they’ll make any cocktail you ask for. We also enjoyed the activities we took part in.
There is a bus stop just outside the hotels and taxis are easy to get too.
I honestly don’t have a bad thing to say!
Lauren
Lauren、6 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月29日
Umit
Umit、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月29日
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
Markus
Markus、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月21日
Walter
Walter、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月21日
Superb cost benefit
Hotel honesto, tamanho adequado (sem ser muito grande), sem o luxo dos grandes resorts mas adequado. Café da manhã e restaurante japonês excelentes. Ponto e praia bons. Drinks medianos. Excelente custo benefício.
Walter
Walter、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月21日
Nathaniel
Nathaniel、5 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月17日
Hotel NYX Cancún
We really enjoyed our stay… amazing view of the ocean, beach was steps away, food was delicious. We could’ve done without the attempted vacations stay sales pitch when we exited the breakfast restaurant. Overall, really liked this place and would stay here again.
Manuel
Manuel、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月16日
Good location hotel
Hotel located good area. Room was spacious.
Bath room door was stuck and couldn't open suddenly ,middle of night.
Room light couldn't turn on suddenly.
Restaurant umami was excellent.
Restaurant Deck service and breakfast service was disappointed.
There are limited food availabilities in mune for all inclusive.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月15日
L
Umit
Umit、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月12日
Very recommended
Fantastic stay at NYX Cancun, we stayed for 9 nights and had a terrific time. All the staff are very kind, helpful and service minded. Would recommend rooms with a sea view, it’s worth the extra charge to wake up with the sunrise and the sea view towards an endless horizon
Oeyvind
Oeyvind、10 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月8日
Excelente custo-benefício.
Muito bem localizado, com excelentes instalações.
Serviço all-inclusive de boa qualidade.
O atendimento varia conforme os atendentes, entre espetacular e péssimo, razão pela qual não ganha as 5 estrelas.
Quarto muito confortável.
Hotel com excelente custo-benefício.
Antonio
Antonio、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月8日
Everything was great. Hotel staff very accomodating.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月29日
elton
elton、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月27日
Mikael
Mikael、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月23日
Joshua
Joshua、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月19日
Tem hotéis melhores pelo mesmo valor.
O hotel está necessitando de revitalização urgente.
Quarto grande mas sem comodidade cama grandes com colchão necessitando troca.
Comida no restaurante da praia durante o dia é a la carte com uma demora imensa no atendimento, a noite tem a la carte e um buffet.
O restaurante japonês está incluído no pacote mas não gostei a comida foi sem graça.
No italiano a comida estava boa, serviço bom, e no dia que fui tinha até violonista.
Simone
Simone、8 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
Excellent place and super friendly stuff. We were initially given a room which was noise and facing a construction side. However, after complaining we were assigned to a much better one without hesitation. Really appreciated.