Usually I love Aloft, but this time my room, specifically the bathroom, was dirty, like somebody had used it for a day and it hadn’t been cleaned. Hair on the toilet, shampoo on the floor of the shower, etc. Plus my car was broken into and the front desk people could not have cared less. Thankfully two guys, Josh and Jason, stepped in and helped me out and let me borrow a shop vac to vacuum up the broken glass. They also very kindly refunded my parking fee which was very kind.