I reserve this via Hotel.com before 45mins arrival; but front desk staff spent 15mins to double clarify my booking. Next day the restaurant staff and front desk staff told me no breakfast include in my reservation, and have to pay extra breakfast fee Finally i refuse it and check out as well as complaint this upset breakfast case, another front desk staff told me this is their internal communications mistake. No idea any information transferred issue between Hotel.com and this hotel.
KWONG CHUN
KWONG CHUN、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年4月16日
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月16日
房間煙味很重
Chih chieh
Chih chieh、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年4月1日
Shirley
Shirley、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年4月22日
Average Hotel
Very average hotel except location, right next to metro station. Breakfast was very ordinary & Wi Fi was extremely slow. Hard to find English speaking hotel staff.