Great location with easy access to nearby restaurants and activities.
Nancy
Nancy、1 泊旅行
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2/10 (不満)
2023年12月6日
Hubert
Hubert、5 泊旅行
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4/10 (まあまあ)
2023年12月6日
Would not recommend. Dishonest staff
I’ve left many good reviews here. Unfortunately I will not anymore. The last “week stay” I had, I forgot something important in my room. When I realized, I contacted them immediately. The room hadn’t been cleaned yet. They assured me that it would be at the desk for pick up the following day. Unfortunately it was never handed in by the cleaners/staff. A week later, I quit trying.
Frustrating to think that I spent over $2300 to stay here for 3 weeks, and they would still keep my $80 item. I would not recommend
Scott
Scott、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年12月4日
Location was great. Did not like:
1. The Deadbolt was not working properly in our Room #138
2. Large deep gauge/scratch on the wall by our Bistro Table
3. Loud Customwrs in our Room next Door til after 2am.
Brought it to the Attention at Checkout to the girl At Front Desk and Housekeeping Manager and the Manager offered no compensation and said the Hotel is Closing.. No excuse..
Kirk
Kirk、1 泊の家族旅行
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2/10 (不満)
2023年12月1日
This place was very old and VERY dirty!!!! We were moved to 3 different rooms including a room upgrade before deciding there was no way we were sleeping there! Each room was equally FILTHY! Outside there was random pillows, inside smoke butts on the ground and the hot tub was currently out of order. Would not recommend this place to anyone.
Lisa
Lisa、1 泊の家族旅行
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4/10 (まあまあ)
2023年12月1日
Front entrance was dirty and not cleaned. Bathroom is old and the smallest bathroom I’v seen. Breakfast is kinda of a joke. Muffins in plastic and nutri bars was just about it.
Karen
Karen、1 泊の恋人との旅行
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6/10 (良い)
2023年11月29日
The property is tired. The biggest problem with the property is there was no proper lighting anywhere. That goes for the room the reception, the breakfast room, etc. I informed them of my feelings before I left.
The staff, however, or above and beyond their level of efficiency. I forgot a couple of things at the hotel and phone. On my way home. They listen to what I had forgotten they found it and they sent it out per Purolator immediately that day. I received it three days. I was very very appreciate it.
Margaret
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8/10 (とても良い)
2023年11月29日
Nice staff. Hotel is older- bathrooms need a revamp.
Susan
Susan、1 泊旅行
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10/10 (最高に素晴らしい)
2023年11月29日
So far so good. The room is cozy and clean. Comfortable bed. Good shower. The pool was nice and warm. I think it was good for the short stay we choose.
Gabriel
Gabriel、1 泊の家族旅行
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8/10 (とても良い)
2023年11月28日
A fair stay.
Thomas
Thomas、1 泊旅行
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10/10 (最高に素晴らしい)
2023年11月26日
Sylvain
Sylvain、1 泊旅行
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8/10 (とても良い)
2023年11月25日
Staff wasn’t too helpful but it was convenient, clean and their breakfast even if they have them as to go options was ok (coffee/ yogurt/pastries/granola bars)
Laura
Laura、1 泊旅行
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4/10 (まあまあ)
2023年11月25日
Hot tub not working,extra towels not available Breakfast selection very poor
Harold
Harold、1 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2023年11月25日
l check in was smooth, rooms were comfortable, breakfast was so-so.
URSI
URSI、1 泊旅行
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8/10 (とても良い)
2023年11月25日
Paige
Paige、1 泊旅行
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8/10 (とても良い)
2023年11月25日
Good stay, but could be updated
It's okay place to stay, but I think the pictures online hype it up a little too much. The lobby and pool areas are very stylish (although the hot tub was out of order when we stayed), but the rooms themselves are extremely dated. I think the TV in the room was as old as me! One of the things I really enjoyed about my stay here is that you could leave a list outside your door of things you needed for your room (coffee stuff, towels, etc.) instead of housekeeping coming in every day. Definitely could use a facelift, but for the price it was fine for a few nights.
Chynna
Chynna、3 泊旅行
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2/10 (不満)
2023年11月24日
Worst I’ve ever seen. Dirty, lack of stuff, noisy to the AC.
Chen
Chen、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2023年11月22日
The hotel was in a perfect location for our stay in Waterloo. Easy access to main highways, shopping mall close and several dining options in short drive. Staff very friendly and room was comfortable. Had it been warmer weather, I would have really enjoyed sitting outside on patio set up with table and chairs that was outside our room.
Darlene
Darlene、1 泊の恋人との旅行
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6/10 (良い)
2023年11月21日
Beds were uncomfortable, mattress was too soft. Other guests that Friday night were loud with young teenagers running up and down the hall. That means poor security.
Michael
Michael、1 泊の恋人との旅行
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6/10 (良い)
2023年11月19日
The initial room we were provided was not clean nor was it really updated; room appeared in disarray. They provided another room which was MUCH better. Was clean, updated shower and bathroom. I do hope they address the rooms that need it. Overall staff were great to deal with.
Kaeta
Kaeta、1 泊の友人との旅行
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8/10 (とても良い)
2023年11月19日
The staff was great. The rooms were basic but clean. The hotel was quiet the evening we were there. The breakfast was basic but I liked that it was “grab and go” style. Would stay again!