Because we had an IHG credit card, we were upgraded after the first night to a higher room with terrace. The staff were very accomdating. We thoroughly enjoyed our stay overlooking Coogee Beach.
Robert
Robert、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月16日
They overbooked, no actual room available.
I arrived to be told I had been rebooked into another hotel, which was not as new or nice and was in a less convenient location. No attempt was made to contact me prior and no refund or anything was offered.