Our room, 131, a deluxe king room, was a disgrace. Threadbare carpets, peeling bed base, cracks and mould in bathroom. Couldn't change our room as staff said hotel was fully booked. Really, really disappointing
Janet
Janet、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月21日
Stayed one night and the staff were very friendly and professional
Bed was comfortable, room very clean and decor very beautiful
Food very good, good choice from the breakfast option
One thing i will mention is that tv switched itself on a few times while in the room and would be on when coming back to hotel room after being out, upon asking staff if the keycard operated the tv, their reply was no, so this was interesting
Overall lovely experience and would highly recommend
Down side is having to pay for car parking
Gwen
Gwen、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月17日
Carl
Carl、2 泊の出張
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8/10 (とても良い)
2024年12月15日
Katie
Katie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月6日
Gordon
Gordon、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月3日
Works for a night
My first meeting with the hotel was a dirty room up the elevator, down a hallway, up a set of stairs and down another hallway. The room was dirty and worn down.
The people working there is nice and polite and is the reason why the hotel gets three stars. Had it not been for them I would have given one star.
The hotel in general needs a makeover. The breakfast was alright but simple.
Marita
Marita、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月1日
Nice hotel, dreadfully short on staff
Nice enough hotel, located perfectly for a stay in Stirling.
Unfortunately, they are clearly short of staff and we gave up on getting breakfast. There was only one young lad (credit to him)dealing with a full restaurant. We could not even get a cup of coffee.
We gave up, got a refund on breakfast and went to the Meadowpark instead, where we were served a fantastic breakfast.
Garry
Garry、1 泊旅行
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2/10 (不満)
2024年11月26日
Very bad hotel
old hotel, uncomfortable room with a strong musty smell and the bathroom heater doesn't work
Raquel Winnie
Raquel Winnie、2 泊旅行
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8/10 (とても良い)
2024年11月23日
Not exactly the Ritz but serviceable and friendly
The downstairs public area of the hotel (the lobby, bar and restaurant) is modern and very nicely decorated but once you get beyond to the corridors and bedrooms the furniture and furnishings show their age and clearly need some updating. Our room had worn/torn carpets with exposed gripper strips around the edge, peeling faux leather bed base and the body wash in the ensuite was empty. Having said that the room was perfectly acceptable for a (relatively) cheap place to stop, the staff and service were exceptional and they were incredibly accommodating of our dog, down to leaving treats for him in our room and bringing him a sausage for breakfast. A lovely place to stay but not what I would have rated a 5 star hotel.
宿泊されたお客様
1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月16日
The Best
Immaculate room,excellent service, very relaxed atmophere. Excellent choice for veggie breakfast. Will definately be back.
Paul
Paul、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月9日
Andrews
Andrews、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月7日
David
David、1 泊旅行
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8/10 (とても良い)
2024年10月26日
Wayne B
Wayne B、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月10日
John
John、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月6日
Excellent location for walking to the main city sites. Parking in the hotel grounds cost us for 24 hours but it wasn’t a problem. The staff happily changed the stained inner douvet blanket.
Simon
Simon、2 泊旅行
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6/10 (良い)
2024年10月5日
Parking Rip Off
It was OK, didn't like the emails from the hotel the day of the stay trying to upsell everything from petals on the bed to a room upgrade.
Just annoying and tacky
Room was fine, bed was fine, very quiet which was excellent.
Hairdryer didn't work, and breakfast not available till 8 at the weekends when I needed an early start.
Parking is a rip off which added a further 15% to the cost of the stay.
Stephen
Stephen、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月3日
Dan
Dan、2 泊旅行
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8/10 (とても良い)
2024年10月2日
Great location…
Glenn
Glenn、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月1日
Last night of my birthday treat
Nice room and quality breakfast although we found the bed a bit too hard for our liking
James
James、1 泊旅行
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8/10 (とても良い)
2024年9月28日
Very pleasant hotel although a little tired and fair value for money
David
David、2 泊旅行
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6/10 (良い)
2024年9月27日
Mark
Mark、1 泊旅行
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8/10 (とても良い)
2024年9月25日
Disappointed I had to pay £15 for parking and they do not evening meals