2/10 (不満)
2024年12月30日
Unacceptable conditions!
We didnt even stay at the property. Upon walking in, there was a musty smell to the whole property. Everything was run down, outdated and appeared unkept. Our room was filthy. The first thing we did was turn down the bed spread to find what appeared to be bed bugs, long hairs and possibly dried blood stains. Completely unacceptable!! We immediately went back to the front desk, where the young man working was apologetic, saying he refunded my stay and said he would address with housekeeping but still…gross! I have yet to see my promised refund post.
Alicia
Alicia、1 泊の家族旅行
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