overall was a good location. lack of communication on how to check in. black hair was found on bed (i am a blonde) and heater didn’t work
Arabella
Arabella、2 泊旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月16日
very spacious and clean all round was perfect will come back again
Khalid
Khalid、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月16日
Daniele
Daniele、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月12日
The title of the property is misleading. Whilst it claims that the apartments are serviced- this is not true- we stayed for 5 nights and the apartment was untouched throughout that time. Definitely no daily housekeeping was carried out and toiletries etc were never topped up.
Also the 24/7 service desk is again not true. We arrived at the place at around 6.30pm and there weren't any staff on site. We had to negotiate a lock box that we only achieved with help from some other people staying there Our stay was complicated as prior to arriving in Melbourne I received a text message (which I suspected was spam as it did not address me by name), telling us to go to 16 Arden Street, whereas all of our booking information said we were staying at Swanston Street.
We were only given one key, which caused some issues on the days that we visited different locations
The apartment was none too clean and the couch had white stains all over it. In addition, there were no instructions on how to use the television, the dishwasher or the heater and really no information about where the laundry was or luggage storage etc.
Before going on holiday we are careful to choose places that fit our needs and it is disappointing and unfair when the information provided is incorrect as we are elderly.
Suzanne
Suzanne、5 泊の恋人との旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月8日
Great location and value for money, spacious apartment style accommodation and seamless mobile app entry system. Would definitely stay again!
Patrick
Patrick、4 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月5日
Apartment was on second floor. Window is stuck open so very noisy from traffice an tram. Unable to use heater and tv as battieries flat in controller.
Melissa
Melissa、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月14日
Adel
Adel、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月30日
Alp
Alp、1 泊旅行
Wotif を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月29日
The heater wasnt working so they bought me a oil heater
Teretimana
Teretimana、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月22日
No complaints at all was very happy with stay!
Tia
Tia、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月17日
Teretimana
Teretimana、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年6月13日
Adel
Adel、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年6月12日
Room was on second floor
Teretimana
Teretimana、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月12日
Keyless entry
Comfortable bed
Spacious though dining area was cold, because heater was in bedroom instead of lounge room
Shower was good
Nobody on property theyre all in Carlton
Washing machine goes
Dryer does not
Samsung smart tv
Teretimana
Teretimana、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年6月4日
Room next door had a n attempted robbery key system and the fact that there is no one to call in case of problems
Terence
Terence、3 泊旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年5月29日
Great location
domenic
domenic、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年5月25日
Older unit in reasonable condition however rodent faeces was found in the sofa bed, which whilst advertised was not made up with bedding. The button on the toilet cistern is not fixed in place, there are paint splashes on the clear screen in the bathroom, the bathroom door is misaligned and does not shut properly and the shower screen needs cleaning. Deleting and re-downloading the app to gain electronic entry to the room/unit was not ideal at 130 am and if you number the room 15 B in the documentation please have 15B on the room. I won’t be staying there again
Chris
Chris、2 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年4月30日
Tony
Tony、1 泊旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月29日
Tina
Tina、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年3月29日
Average
Room was suitable for the stay but quite dated. Had an outdoor area that looks like it hasn’t been cleaned in a while.
We were there for 4 days and no replenishing of amenities. Door didn’t close and some guy turned up unannounced to check on the place.
Darren
Darren、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年3月22日
Susan
Susan、2 泊旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年2月16日
Overall property was great for price however overall the room needed a deep clean with the shower being mouldy and thick dust on windows. Off street parking was close, easily accessible and free. The communication is shocking with instructions being different to what is actually required. Instructions need to be updated.