10/10 (最高に素晴らしい)
2025年3月21日
Terrible Start, Amazing End!
I have stayed her 5-6 times. It took us 45 minutes to get into our room as we did a late check in and the key card wouldn’t work. I was able to get a hold of their after hours line and they were out in 10 minutes. We thought the room was warm because we had been outside. Unfortunately our heater was broken and would only stay on 2-15 minutes before the pilot would go out if I could get it on. There was a sign on the thermostat that said to turn off and wait a minute and turn back on. I barely slept. There was no space heater so we just had to tough it out as I eventually fell asleep not being able to get up every 10-20 minutes.
I reached out to the staff and they apologized and told us they would let the owner know and upgraded us to an amazing place by the lake. What an amazing view!!! We were pleasantly surprised and were so grateful to Brian and Justin for turning the terrible start of our trip around!!! Now I only want lakeside!!!




ANGELA
ANGELA、2 泊の家族旅行
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