Amazing stay, property felt like Costa should be. The staff made the experience wonderful and made you feel like family. Absolutely would recommend.
Scott
Scott、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月5日
Lisa
Lisa、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
The staff was incredible. I’ve never felt so welcomed and appreciated as a guest. The property is stunning with glorious views and the nature walk area was amazing.
James
James、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月16日
Great Location
Overall we enjoyed our time at this place. Unfortunately, perhaps due to off season, we did not find several places around the resort closed, for example bar at the pool.
There were construction going on around the resort, which also seemed unsightly.
Cleaning service was not that great. Our room was not cleaned properly and we could find dirt and hair balls in the washroom and around the room. This was disappointing.
Washroom could use some shelves to place our shampoo and stuff, we had place all that on the floor.
Front office staff was very helpful and totally took care of us and for that we are grateful.
Breakfast was included, but it was not that much. But the staff and management was very kind and allow us to orders extra portion and that was greatly appreciated.
All in all, it is a good resort and I am sure that in main tourist season they would be much better in their ambiance and other services.
Thank you for making our stay and memorable one. My family did have a very good time.
Amer
Amer、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月29日
We stayed in a family treehouse and it was fabulous. The staff is so kind. There was a sloth hanging out by reception. The hot springs are gorgeous. It is paradise
Courtney
Courtney、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月22日
Rungtiwa
Rungtiwa、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年5月1日
There was no available wifi. The a/c needed to be maintained- it was very loud.
Colleen
Colleen、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月14日
Slice of Paradise
Beautiful family run resort . We stayed in the Deluxe Treehouse and it was wonderful up in the treetops! Hot springs were perfect on the property within walking distance .
Restaurant was under roof open air and the food was delicious . The owners Omar and Alejandro were so friendly. Jimmy was a great server and told us a lot about the animals ,flowers and island Such a wonderful Costa Rican slice of paradise !Thank you for sharing your property with us
Karyn
Karyn、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年4月9日
This place is pretty special. It is a small, low key resort. My son wanted to stay close to the pool, so we stayed in a standard room. The room wasn't great. The beds were hard, it could use a refresh, the air conditioner was loud, and there was no soundproofing. If we had picked one of the bungalows or treehouses, I likely would have given the place 5 stars. It is a nice alternative away from the hustle and bustle of La Fortuna but still close to lots of attractions.
Jenny
Jenny、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月3日
Leonides
Leonides、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年3月24日
Overall the property was beautiful and lots of wildlife surrounding. Staff were always pleasant. Breakfast options were decent. Our only two complaints are the beds/pillows and the bugs in our room.Extremely hard and uncomfortable bedding and the large amount of bugs in our treehouse. Not sure if the cleaning crew left the doors open while they cleaned or if they managed to enter through the small openings but our last night in the tree house has several bugs that night.
Krystal L
Krystal L、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月24日
Loved it!
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月23日
Kenneth
Kenneth、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月23日
Sergio L
Sergio L、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月22日
We enjoyed our stay. The restaurant was excellent along with the service. There is a pond next to the restaurant where you can see the fish, ducks and wildlife. The owner visited with us and was very friendly. It is a family affair each son works in a different area. The breakfast was included and was very nice. The gardens are beautiful as well as the vegetable garden they have on site. We would recommend this hotel.
Melinda
Melinda、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月22日
Katy
Katy、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年3月16日
Beautiful resort. Pool was nice and hot springs are lovely. Really enjoyed the opportunity to explore paths on the property and see flora and fauna (we saw a sloth on the first day, toucans, parakeets, and much more). We stayed in the treehouse and it was a wonderful treat. Would stay again here.
David
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月12日
We loved this hotel! Kids had a blast with the hammocks and hot springs!
Only recommendation would be to have stronger AC. Room was very warm when we checked in and took a while to cool down.
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月11日
We stayed in a glass bungalow, which had glass walls on three sides. It was really an incredible experience. The people there were so helpful and friendly. The Hot Springs pools was a really unique experience. We would definitely go back.
Lori
Lori、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月5日
We had a wonderful stay at Heliconias. The bungalows were clean with plenty of privacy. We didn’t get to spend a lot of time there because we were out a lot on tours but Diego made us the best Piña Coladas every evening while we enjoyed the hot springs. He works very hard and you will find him running around from one job to another and always has a smile on his face. This place is lucky to have him as part of their staff. We will definitely return.
Adriana
Adriana、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月4日
The property is a little slice of paradise. It is very relaxing. There is a soccer field for the kids to play soccer. The staff is amazing and friendly. Jimmy even played soccer with my son. I highly recommend staying here!
Kaitlyn
Kaitlyn、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月3日
This was really, really a fun place for us! We stayed in the deluxe Treehouse #1. The treehouse and the grounds were just wonderful. The staff was super friendly, the treehouse was clean and SO COOL with all the glass windows. The meals were excellent. We loved the pool and hot spring tubs. Highly recommend!
Gretchen
Gretchen、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月2日
Great staff.
The staff here is great. They are easily accessible and so willing to help with your experience on and off the property. They are very knowledgeable and added to the experience. The kids loved how much nature there was around we stayed in the deluxe bungalow which backed on to nothing out trees and they loved the hammocks. There is a walking trail that’s great for a quick morning hike right on the site. Have the Pinto Gallo for breakfast in the morning!