After getting in our room, we unpacked all of our bags into the dressers. We immediately were going to bed and we noticed a small black dot. Getting closer there were black bugs all over the bed by the window. We checked the other one and that one had then too. I called front desk and a lady brought us another room key and moved us rooms. Later the elevators weren’t working and everyone in the hotel now had to use the stairwell, not that it is the end of the world but it is inconvenient in situations. Plus side the breakfast was delicious and the women cooking in the kitchen were very friendly. It was very centrally located to a lot of different things that my family and I got to enjoy.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月26日
Andres
Andres、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月23日
Bad hotel stay
Elevator broke so we had to use the stairs. We were in the fourth floor! Not cool if you’re old or handicapped. Also there were bugs near the vent. Really gross! I won’t be going back.
Marina
Marina、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月15日
Security lady need to learn a better customer serv
The hotel was mediocre. Although I understand that you get what you pay for but some of the service was below average. We checked in super late around 2 AM and at around 2:30 AM, the security lady was at our door asking us to be quiet. All we were doing was trying to put our kid to bed. Being a family person, I’m well aware about the quiet time at the hotel but I cannot help when my toddlers wakes up from the sleep. The security lady acted as if we were doing a party in the room which was unnecessary.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月5日
Ivan
Ivan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月5日
Jose
Jose、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月28日
Priscilla
Priscilla、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月28日
Great stay! Will return
Felisha
Felisha、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月27日
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月26日
New Bed linen had to be delivered, no room divider
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月21日
Lorraine
Lorraine、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月21日
Terrible Service
We had a terrible experience. Upon getting to the hotel to check in Bobby was very rude. Just told us we needed to pay. My price was higher than what it said online. I went back and told her and she told me super rude its deposit and parking. Was not good enough to explain prices correctly. Upon checking out I also asked for a water since last year when we went they had offered us. The girl just asked "Are you a world of hyatt member. Overall i wouldnt stay at this hotel in the future.
denya
denya、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月15日
Matthew
Matthew、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月15日
Manuel
Manuel、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月13日
Mollie
Mollie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月11日
It was a great experience.
Eulogio
Eulogio、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月11日
Jenny
Jenny、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月9日
Easy to check in, friendly staff. Provided complimentary breakfast, which was okay. No amenities like lotions or cotton buds left in the room, so you have to request.
Dorcas
Dorcas、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月6日
Nice
There was a nice hotel but when we got there, the pool and hot tub were closed and when we booked hotels for Disney, we were looking for that because of the kids they love to swim in the afternoon they were offered to go to another hotel next-door, but I felt like that was inconvenience. The hotel was clean, but I did not and my guess did not prefer the glass doors on the bathroom because anytime someone got up to go to the bathroom to turn on the light. The whole room was illuminated and the fridge in the rooms was not cold enough it was cold, but not like a refrigerator should be other than that It was a nice hotel so first time there Would not stay there again