The room was above a mechanical room that produces a low volume high pitched ringing noise that looped every couple minutes through out the night. We only notice it when we were trying to sleep. When I brought it up to the desk clerk the next morning he seemed to have little interest in looking in to it and perhaps flagging room #219 as a problem for future quests.
paul
paul、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月26日
Kelly
Kelly、6 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月17日
Frank
Frank、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月15日
Ruth
Ruth、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月13日
There was no housekeeping does 3 days that I was there the bathroom was dirty. The bathroom near the pool were ver dirty. The mattress are very hard.
Karen
Karen、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月12日
jeffrey
jeffrey、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月9日
Victoria
Victoria、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月29日
Weekend Get-Away
Roberta
Roberta、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月27日
Decent place for large family.
It is a nice place and large enough for family of 7. Not the cleanest room and didn’t have many pillows and couldn’t give me any more for the couch bed when asked.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月27日
Unsatisfied Guest
I booked this hotel because I stayed in many home2 suites and had a great experience.
Overall the hotel is great but our washroom not up to standard. The standing shower was filthy and the bottles of shampoo, shower gel and conditioner were on the vanity countertop. You had to put them on the floor to have your shower. I checked in and went out and came back pretty late and was surprised to see the condition of the standing shower (see pics). The next day when I checked out, I told the receptionist her name was Tammy. She was on the phone with corporate office and when I showed her the pics she was rude and obnoxious. No apology and her excuse “we are renovating”. I told her if this is the case you shouldn’t be checking in guests in rooms that are under renovation but she was unapologetic. She ignored me and said your receipt will be sent to your third party provider.
The breakfast was good but cold although it was kept in a warm shelf.
I would appreciate it, if these concerns are addressed for future guests.
The reason I am writing this comment is because in your lobby there is a billboard mentioning if we are not satisfied to bring it to your attention.
Corinne
Corinne、1 泊旅行
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8/10 (とても良い)
2024年10月26日
Carolyn
Carolyn、1 泊旅行
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4/10 (まあまあ)
2024年10月21日
disgusting room
room was disgusting. i’m not sure if they cleaned anything besides making the bed. not worth $200+ at all!!
Travis
Travis、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月16日
Zachary
Zachary、2 泊旅行
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10/10 (最高に素晴らしい)
2024年10月5日
Very nice, clean and friendly staff. Was close to many things to do.
Michael
Michael、4 泊の家族旅行
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6/10 (良い)
2024年10月4日
NY trip
Dirtiest home 2 we ever stayed at , noisy you can hear every one talking in the rooms that is beside us
Dennis
Dennis、1 泊旅行
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10/10 (最高に素晴らしい)
2024年9月28日
Mohamed
Mohamed、2 泊旅行
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10/10 (最高に素晴らしい)
2024年9月19日
Paul
Paul、1 泊旅行
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8/10 (とても良い)
2024年9月18日
2 Nights
Home 2 is one of our favorite hotels. This one seems to be in need of a facelift. Several of the lights in the room were burnt out and the shower door was off the track and could not be moved. It seemed like it was ready to fall off at any time and is a large glass door which was a little bit scary. I am hoping there is not a single person that is given this room because it is possible that they will be stuck in the shower if they can get the door to close. The rooms were very clean, and the beds were comfortable. We arrived 2 hours early and were charged $25 to check in early. This policy seems a bit like price gouging. I would understand if they room was not ready, and we asked to have it expedited. But in this case the room was ready and just sitting there. All in all, it was not a bed stay, very convenient and safe location.
宿泊されたお客様
2 泊の出張
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10/10 (最高に素晴らしい)
2024年9月14日
All liked
Allan
Allan、1 泊旅行
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2/10 (不満)
2024年9月7日
Nilmanee
Nilmanee、1 泊旅行
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2/10 (不満)
2024年9月6日
We arrived with our room dirty, mold in shower, leftovers in the fridge, and dust on all of the surfaces. I had to clean the mold out of the shower myself with sanitizing wipes that came up black. We asked for a room cleaning and they promised they would do so the following morning. That never happened. We asked again and they finally cleaned on the third day of our stay. On several mornings, the breakfast was not prepared and there was only cold, leftover coffee. We had to go across the street for hot coffee. The laundry machines are both broken and we had to do our laundry at the hotel across the street. We will never come back.
Alexander
Alexander、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月5日
Lucas
Lucas、1 泊旅行
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2/10 (不満)
2024年9月4日
Anthony
Anthony、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月3日
Stephanie
Stephanie、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月3日
Erie - Labor Day
Very nice hotel.
There were a couple of issues worth pointing out.
1) Garbage was left at the elevator for two days. Two full bags and the trash container was running over.
2) The bathroom door is a pocket door, which is nice, but it was very hard to open and close. There is no way a child could open or close it....needed work.