It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Pete
Pete、2 泊の恋人との旅行
Wotif を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年6月19日
L'hôtel très banal.
Le 2ème jour la chambre n'était pas nettoyée du tout! Vieux bouts de tapis dans le couloir! Staff géntil,le petit-déjeuner très banal,le dînner très correct.
Bien situé,grande chambre,mais besoin de rafréchissement en géneral.
Joanna
Joanna、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月4日
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Milo
Milo、2 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年1月30日
The staff is great. They are accommodating and attentive. We had no problems with the staff at all.
However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better.
The carpets are old and pulling up at the corners
The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable
The dining area had peeling wallpaper and old paint.
The food is below average at best. Each meal was disappointing. No taste and bland.
We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation.
Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
Narendra
Narendra、3 泊の家族旅行
Travelocity を利用した宿泊者限定の口コミ
6/10 (良い)
2023年12月13日
Perfect location but a little run down
The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Ellis
Ellis、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年3月24日
Good base to explore the city.
This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples.
The pool was great for a cool down at the end of the day.
There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
Melissa
Melissa、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年12月29日
Renate
Renate、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年10月25日
Renisha
Renisha、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年9月4日
Indika
Indika、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019年10月21日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年8月9日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年8月7日
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年8月4日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年7月9日
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool).
The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold).
It was a wet bathroom as the water splashes out of the shower cubicle.
Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
Rajiv
Rajiv、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年3月22日
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年2月15日
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
宿泊されたお客様
2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年1月16日
A mejorar ciertas cosas pues es muy viejo el hotel y las fotos engañan. No es un 4estrellas. La piscina lo mejor. La comida aceptable.
Alberto
Alberto、1 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年1月14日
Breakfast was bad. Room was ordinary. Staff did not details about the town
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年1月1日
Vakkert hageanlegg
Bra kvalitet og hyggelig personalet. Vakker hageanlegg
Anders
Anders、1 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2018年12月29日
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2018年12月24日
Grande potencial, melhorias necessárias
Grande infraestrutura com pessoal simpático.
Poderia ser um óptimo hotel mas necessita de mais manutenção no geral e um pouco mais de limpeza (está q.b.).
Vale que o serviço e simpatia superam as necessidades.
Goncalo
Goncalo、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2018年12月18日
The bathroom was corroded and stank. Room was a bit dusty.