It is a good hotel but it commits the same mistake like other hotels in Winter, turn off room air-conditioning which makes the air inside the room stuffy and hot while outside is cold. However, the management responded very professionally and resumed air-conditioning within a few hours.
The room is clean and big, have free shuttle to Coco Park Shopping Mall.
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年12月15日
Good hotel at a not so good location
It is a very comfortable stay with all the mod cons of international brand 5-star hotel. Clean room with good amenities and reasonable breakfast. However, hotel location not great unless you have a car, quite far from the town area. Also, the executive lounge is closed
Ming
Ming、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年11月23日
Stayed here for a night on a business trip. Was clean, spacious and pleasant.
Would stay again next time i am in the area
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年11月21日
很新很安靜沒吵雜聲服務不錯
Patty
Patty、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年11月20日
The hotel is great. Clean and modern, very good service, buffet breakfast is good. The only thing is the location - there’s nothing much around it, not much choice for food in the area. And it is hard to call a taxi. But the hotel itself is great. I am on a business trip and my work is ten minutes walk from it so it’s fine with me. The room is big and comfortable with a great view.
宿泊されたお客様
2 泊の出張
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10/10 (最高に素晴らしい)
2018年11月12日
very nice hotel. breakfast was fantastic. room clean and quiet. good view.
Jessica
Jessica、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年11月4日
Very clean and beyond my expectation. It was a good stay there.
宿泊されたお客様
3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年10月13日
Tomi
Tomi、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2018年10月11日
Perfect hotel for universiade event
Location was perfect for purpose but staff could not speak or understand English so it was quite difficult to even order food.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年9月27日
The hotel facility is great, but the font desk was little confused upon my arrival, stated my name wasn't in there system.
The staff (other than managers) struggled with english. It took 2 people to check me in.
When checking in, I asked how much the buffet breakfast was and I was told 1022 Yuan. I thought that is pretty expensive so I opted for room service "American breakfast" at 108 Yuan. Ordering breakfast took about 5 minutes, again due to language barrier. Breakfast was cold when it arrived.
When breakfast was delivered, the girl gave me the bill. I asked to charge it to my room since I had put a 1000 Yuan deposit down when I checked in the night before. She used her translate app on her phone to say the Front desk said no deposit so must pay cash. Not thinking, I paid her cash and she left. I went to the front desk about 90 minutes later and asked if I had any changes on my account and was told, breakfast. I explained that I paid cash. He kinda smirked at me and said he would discuss with the kitchen and sort it out. At checkout I was told that there were no breakfast charges but mini bar charges. I didn't have a mini bar. I said there shouldn't be any charges. I had asked for a taxi to the airport and the other clerk tried to rush me to the taxi before my checkout was complete. She said everything was clear and my deposit would be refunded and I was rushed out without getting an invoice. FYI, I found out after that the morning buffet was the same price as my room service breakfast. Poor wifi.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年9月16日
all you need at a great price
Nice clean modern hotel with excellent breakfast and lovely large rooms and bathrooms
Douglas
Douglas、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2018年8月27日
호텔방이 너무 어둡습니다. 청소 상태도 좋지 못함
Minwook
Minwook、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年6月17日
Nice hotel !
Nice hotel with good facilities in the area. Food are good, staff are polite.
Great service and big guest rooms! Beautiful decorations in the lobby. The location is quite far away from public transportation but very close to concert venues!
Sunny
Sunny、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2017年9月29日
Comfortable Coli
Seeing a little roach scurrying on the bed pillow wasn't what i expected upon arrival. Staff did its best to locate it but it proved elusive. They put me in another room and apologised, and a complimentary fruit platter helped somewhat. Other than that, room and gym were nice. Swimming pool guidelines requires swim cap and was a hassle. Concerige, Fei (something), apology for forgetting surname, was a great help in advising how to use the public bus when returning to hotel. They provide a useful free shuttle service to nearby Airport Bus Service for connection to the Int'l Airport (¥30). B'fast was average with little variety over the 6 days i stayed.