The Internet didn't work and the pool was closed and breakfast was a joke I would like a refund of half my money the staff was very rude the TV didn't work they had to fix it the ceiling n was had water damage and needs painting
Brandon
Brandon、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月16日
Horrible rooms
Awful!! Upon checking in there was a sign reading, “Pool Closed.” I was unaware there was a pool closure when booking. After checking in even though I was upset about the pool closure, I arrived to my room. The fireplace and tv remotes would not connect. I went to the receptionist explaining the problems I was having he became maintenance and tried to fix it himself. He brought in another cable box and was unable to connect it to the tv. He changed my room and when I arrived to my new room hoping to relax, the fireplace still did not work and there was no toilet seat cover on the toilet I was very dissatisfied. I explained to the receptionist that the fireplace did not work and his reponse was they do not work they are only for display. I wanted to cancel and get a refund which I was denied the receptionist explained there is a 5 minute window to cancel when first arriving. I was forced to stay and the following morning I checked out as soon as possible and waited to speak to the manager to only receive a 25% refund. I had gotten the room with the jetted tub and paid extra and I did not even feel comfortable to use it. Horrible experience I do not recommend this hotel! Snack room was not up to par with other hotels.
Patricia
Patricia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月5日
Diana
Diana、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月4日
I was supposedly had a Jacuzzi room that nothing worked I had to leave shortly after I got there very disappointed.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月1日
Not the greatest for the money
Was in a not so great neighborhood and tv did t work remote didn’t work. No cable no wifi hallways were nasty and stairwell room was ok
Juan
Juan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月22日
Roxanne
Roxanne、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月16日
Breakfast is very limited, one day they would have items, the other day they would be not available. There is local restaurants to order and uber eats is able to deliver to door.
Maurice
Maurice、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月16日
Luis
Luis、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月11日
Pool became unavailable after checking in, breakfast options were poor, bed was comfortable,
Nancy
Nancy、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月9日
Great staff. Good size rooms.
Krystle
Krystle、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月5日
Derrick
Derrick、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月4日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月1日
The room was a decent size and the bed was comfortable but the pool. The pool was the most disgusting area. No ventilation, mold all over the walls and on the floor and furniture. Who puts a carpet (area rug) in a pool area that is meant for a living room? The water was so cloudy you could barely see the bottom. We came back to the hotel early (7ish) with hopes of enjoying the pool. Once back in our room, our tvs didn’t work and couldn’t get the phone to work to call front desk. The gentleman that was able to help us was on getting the tv fixed which was nice. Would I recommend this hotel, yes for the sleeping aspect of things but as for the rest, no.
jodi
jodi、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月30日
Out dated
Tegra
Tegra、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月30日
Really shouldn’t be pet friendly at all nowhere for the animals to go to the bathroom at all, and it was nice of them to not charge the deposit
Britney
Britney、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月29日
Lights did not work, tv did not work, toilet did not flush, people above us were loud and stomping all night, walls and bathroom were dirty. Staff was incredible and friendly but property needs TLC
Leslie
Leslie、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月28日
When in need Red Roof comes through for you!
Clean and convienet. Power went out at home for 24 hours and needed a place for me and my two small dogs. We all were comfortable and safe! Check in was amazing ! The night recep who got off at 11pm on the night of the 27th was amazing and a huge help!
Sade
Sade、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月25日
There were cockroaches, it stunk like weed, seemed like bums lived there
danielle
danielle、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月23日
Room entrance light didn't work, TV didn't work, coffee maker didn't work, no coffee available at breakfast, no washcloths available and the housekeeper said there were none available. Ice maker on our floor didn't work.
Shimon
Shimon、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月18日
Not customers accommodating
We had called ahead to hotel for us to check in early, and was told we can. Then when we got there we were not able to do so. We had to sit in our car for 1hr after flying in because we were not from Detroit. Oh the room had roaches