I was very disappointed. I travel all of the time for work -- multiple times a month -- and this is the worst experience I have had in a long time. First, they misrepresent the rooms. The Queen deluxe with a view and a separate bedroom does not have a separate bedroom. When I finally won that battle and got a room with a separate bedroom, the internet did not work and the water was just a drip in the shower. Next, they didn't clean my room after the first night. When I asked why, the guy at the desk told me that I needed to request it. The manager subsequently told me that was not true. The second day they changed my room and promised internet and water. There was no internet and the water was a bit better but freezing cold. Don't stay here.
Rebecca
Rebecca、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月6日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月28日
Fantastic service
The service is fantastic we would definitely come back again
Nino
Nino、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月21日
John
John、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月17日
Very helpful and friendly staff. Nice and spacious Lobby. Secure underground parking. Nice restaurant
Mediatrix
Mediatrix、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月5日
alexandre
alexandre、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月2日
PHERLIZA
PHERLIZA、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月1日
ROMULO
ROMULO、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月22日
So much potential
The hotel is new and i really feel it has alot of potential. I actually like the rooms, the location, amenities. But BUT it can really improve in these areas
1. There were people cutting tiles next to our window so that woke us up
2. The housekeepers wouldnt place the toilet paper and towels in the right place
3. The wifi does not reach the bed area of the suite
4. They placed us in a suite directly behind the elevator so whenever the elevator goes up and down it would make a noise . DO NOT STAY IN ROOM 401 and 501 these are the rooms back to back with the elevator
If they cab address these issues i would really give it a 5/5
MIGUEL
MIGUEL、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
We are happy with our stay.
It was amazing, love everything about this Sotogrande Baguio. The place is clean, the staff are very approachable and responsive, the food is excellent. We will definitely come back with more family and friends. Strongly recommend this hotel.
However, I would suggest to put some patio furnitures by the pool area instead of just a bench, this will make the users more comfortable and accommodating.
Cliene
Cliene、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月16日
Mark Anthony
Mark Anthony、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月14日
Sotogrande is an excellent place to stay. The breakfast that was included was the best I’ve had during this trip (we stayed at 2 other hotels). The staff is friendly and helpful. They even had someone on standby to check the room as soon as you check out so if you happen to forget something, you’re still in the area.
Chris
Chris、2 泊の家族旅行
Travelocity を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月10日
victoriano
victoriano、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月7日
Great, great property! Checked all the boxes. Our stay was very pleasant. Hotel was very near a few of tourists spots to visit. The staff were all exceptional. Would definitely recommend this place.
Ronald
Ronald、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月7日
Staff was very help
Sandra
Sandra、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月1日
Martin
Martin、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月24日
I had a clean, quiet room with a view. The air conditioning works great and is quiet. The beds are comfortable and the WiFi is decent. I had an issue with the door sticking and always causes an alarm when it was stock open. One call and a repormang came within 15 minutes a fixed the problem. Good response time.
The hotel area is away from the crowned streets and traffic. Taxes are easy to get. Breakfast is consistently good and abundant and with daily variation of the buffet. Dinner prepared at the hotel is decent and good and priced reasonable . will probably go back here when in Baguio.