The building is currently under renovation. The pictures online do not even come close to matching what you reserve. Also, if you are expecting and or paying for a room with an ocean view. That doesn't exist... Your view will be the pool and homes. The beach and ocean view is severely obstructed. Rooms need to be completely renovated also. Either a lot of detailed things were missed, or the renovation is being piecemeal by an unprofessional contractor. The side door was being kept blocked open with a small stone because the card reader was broken. Until this location gets their property together and accurate details about the property. Book with one of the larger brands near this location.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年1月1日
Awful
I have been coming for years here they have new management and the hotel is awful. I paid astronomical amount for a hotel that gave me pool towels for the shower. Was dirty, lights not work, the people working were absolutely rude. I understand they were doing renovations but we had no idea the walls were empty and we were in a shell of a room. There was not even water, no coffee or any food options. I had to walk to other hotels for service. I will never go back.
Sara
Sara、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月1日
Disappointed
I was aware that they were going through remodeling, but it was more like a construction zone. The lobby was torn apart and checking was at a folding table with completed. The rooms were incomplete and lights did not work in the bathroom, the hot tub had no jacuzzi, when asked for an extra bath towel we got a small pool towel. The restaurant was closed down. They should have discounted the price in this case, but instead I paid over $400 for one night.
Mary
Mary、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月31日
Elizabeth
Elizabeth、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月30日
Karlye
Karlye、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月29日
Could be great
The room was supposed to have a jacuzzi. It was replaced with a desk. The hotel is remodeling the entrance and restaurant. The rooms are not being remodeled. The pictures must be from the opening because the room had paint peeling from the ceiling, the locks didn’t work, they gave you exactly 2 towels. No light in the bathroom so we had to move the floor lamp to the bathroom. Also no vents or fans in the bathroom. Tons of mildew in shower and no water pressure. They still trying to charge 250 a night. The front desk people did discount the stay but will def not be staying again.
Joshua
Joshua、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月28日
Couples weekend.
It was a good stay. The staff were super nice and amazing.
The room, luke warm shower water. No hot water for shower. No hat water in sink. Requested a top floor room several times through email. No response. Needs a lot work on communication.
Jeff
Jeff、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月27日
Xaymara
Xaymara、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月27日
Jennifer
Jennifer、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月25日
Sandra Rubia
Sandra Rubia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月23日
Joelene
Joelene、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月23日
Gil
Gil、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月22日
Could have been better.
Constant beeping starting early morning due to lift for painters. Sauna, lobby and restaurant out of service due to renovations. Asked for towels twice. Housekeeping picked up towels and never brought any back.
Positives: beach access, close to restaurants and other things in the area. Staff was friendly.
Carmen
Carmen、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月22日
Rhonda was extremely professional and totally took care of us
Joseph
Joseph、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月21日
Amazing Hotel
I loved the hotel and the location was beyond what i expected. AMAZING! It was under construction but I just needed a place to sleep that was at a good location and clean. There were also a lot of good restaurants at walking distance
Gabriella
Gabriella、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月19日
Orlando
Orlando、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月18日
A work in Progress
The hotel is in the process of being renovated so there were several things going on. Our room was large and handicapped accessible. The shower needs better drainage because the floor got wet. There were missing base tiles in the bathroom.
The room only had a free standing closet and the ironing board would not stand up properly so very dangerous when opening the door.
We had a lovely patio facing the pool. The music was really loud for sitting out there.
We had an issue with our key the second day which took awhile to be resolved.
The gentleman at the desk was very helpful and gave us good recommendations for things. He was working at a makeshift desk due to the construction.
The hotel will be lovely when finished and we would stay there again. It is close to the beach and has great possibilities.
Carl
Carl、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月18日
Matthew
Matthew、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月18日
justino
justino、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月16日
First visit
Over all it was a good experience. NOT ENOUGH LIGHTING in rooms. Needs updated.
Asked for light bulb to be replaced but never gor done.
Tracy
Tracy、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月15日
Great value for a comfortable room.
We had the Executive King Room with a double balcony. The room was spacious and lovely. The bed was very comfortable. There was a fridge and a microwave and coffee pot. Walk in shower and bathroom nice.
We were aware the hotel was under rebranding and therefore the restaurant was closed. As was the gym and sauna. The pool and hot tub appeared to be clean and open. However the weather was not suitable to use them.
We are low maintenance people so we got nearly everything we needed. However, these were the negatives to staying there at this time.
1. Front desk staff was all but non existent. Other staff (maintenance and maid) were polite and pleasant.
2. Check in time was 1:00 pm , however our room wasn't available till after 4 pm.
3. There was no access to flatware or paper products.
4. The security latch on our door was missing the inner portion.
5. The latch on our door was broken.
6. A maid walked in our room mid afternoon while we were napping even though we had a Do Not disturb sign on the door,
7. Also one morning a maid entered our room for the sole purpose of picking up one dirty towel. Again even though we had stated directly to her we did no need our room serviced. and the sign was on the door.
Debra
Debra、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月12日
St. Augustine Beach.
Hotel very nice. Great room, but it had no furniture. I know they are remodeling, but no excuse not be able to sit except on your bed.
Donald
Donald、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月11日
One night was not expensive is under some construction but location is great. The Front desk gentleman that checked me in was fantastic.