This hotel was in poor condition. There was black mold around the air vents and metal from the balcony that was actively falling into the patio chair during our stay. We called Hotels to report the condition and they stated that they could not relocate us, but would work on getting us compensation after our stay due to the hazardous conditions of the property. There has not been any communication from hotels or the property on any form of a refund. We had two small children with us and the property had several broken areas that were not properly marked off. This is the first property that I ever stayed at that made us sign a contract stating that we would not sure them for by injury while on the property. After checking in we found out why. Very dissatisfied with the sty and the way that hotels has handled this complaint.
Rebecca
Rebecca、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 8 月 17 日
Has issues but still good
The gate at the pool slams really loud at all hours. A/C vents had mold below them. Nice location though.
Christopher
Christopher、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 15 日
Comfortable, Pet friendly, 5 day stay
We did the 3 bedroom apartment for our stay which came equipped with everything we needed. Beds were comfortable, view was amazing. Kitchen had all dishes and cook wear you could need. Was pet friendly which was great for us because we were traveling with a dog. Staff was friendly. The only complaint was the trash at the end of the hall the first few nights was overflowing and smelled horrible. Other than that we enjoyed our stay!
Juan
Juan、3 泊の家族旅行
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8/10 (とても良い)
2025 年 8 月 12 日
Great time spent just outside looks a little out dated
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 8 月 7 日
Wouldn’t do again. First they gave me a rundown room that wasn’t what I reserved.
So after clarification I got the room I originally wanted
Craig
Craig、5 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 5 日
Cherie
Cherie、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 31 日
Next time
Our room was not an oceanfront room at all. You cannot see through the sand dunes. Also had to deal with the music from the Drunken Parrot during our stay.
宿泊されたお客様
5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 26 日
2.5/3 stars.
Place was pretty decent but our room lacked cleaning in certain places. I won’t stay here again due to the room being dirty in certain areas. The pull out bed for my kids had stains on them. Never experienced that staying in north Myrtle. The pool area was a plus.
Tramaine
Tramaine、2 泊の家族旅行
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2/10 (不満)
2025 年 7 月 22 日
Catherine
Catherine、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 16 日
Sheena
Sheena、4 泊の家族旅行
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8/10 (とても良い)
2025 年 7 月 15 日
Peppertree Ocean Club
The rooms were fairly clean and bug free!! Rooms and property are in need of updating however. It was hard to find outlets to charge devices. The phone in the room didn't work. There's definitely some repairs needed with the kitchen however the kitchen and bathroom were well stocked. The matress was ok comfortable but definitely time to be replaced. Theres no alarm clock or any clocks in the room. The elevator was scetchy as sometimes the doors would close but never move. The exterior of the building needs to be power-washed and re-painted and windows need to be updated. We had an ocean view but due to condensation inside the windowpains so it obscured our view.
Very easy on-property access to the beach and the shower and hose stations were perfect when you came back. There's an on-property bar at the pool that has food as well. Only open until 8pm though. Pools and hottubs were clean and there was plenty of seating with shade umbrellas.
Staff were super friendly and very helpful! Free to use pool/beach towels that you can get on the second floor during the day.
The sign outside the property currently says Peppertree Ocean Club.
Leslie
Leslie、2 泊の家族旅行
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6/10 (良い)
2025 年 7 月 12 日
Don't bother paying for late check out
Got a text to check in online with the option to pay extra for late check out. When we got to the property, they said they don't get online info and didn't know anything about late check out. Thought I got that straight until the day we left. Twice someone tried to come in the room without knocking, even though he saw us go into the room.
The property is old and in need of repairs. Also, could definitely be cleaner.
Our room was on the second floor near the elevator/stairs the gate to the pool and beach was right under our window and made a loud clang every time someone went through (pretty late into the night).
John
John、2 泊旅行
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6/10 (良い)
2025 年 7 月 2 日
The hotel is dated, but that wasn't the issue. The bathroom was nasty with hair in the tub from the previous guest. It was hot in the main bedroom all the time. You couldn't turn the AC lower than 70. The water had to run along time before it got warm/hot. The elevators haven't been sweep - ever.
The pool was nice. Sound proofing was good.
ANGIE
ANGIE、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 27 日
宿泊されたお客様
3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 27 日
Angela
Angela、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 26 日
Lena
Lena、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 24 日
Joseph
Joseph、2 泊旅行
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6/10 (良い)
2025 年 6 月 21 日
Needed a good mop
Floor was sticky inside and on the patio.
宿泊されたお客様
3 泊の家族旅行
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6/10 (良い)
2025 年 6 月 20 日
The hotel room it's self was pretty nice. Outside the hotel room was not so good. The trash receptacles were located next to the elevators and you smelt it whenever you took the elevator. The towel service never had towels in the morning you always had to wait till later in the day. Two of the four adult hot tubs were broken. The swimming pools were pretty good. Workers and guests were often smoking near the hotel rooms made for an unpleasant experienced traveling to and fro. The beach area was nice and the hotel was located close to other activities. If you're planning on visiting the beach and can deal what's the exterior being not the greatest it's a ok hotel
Rex
Rex、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 20 日
Check in was simple and easy. The rooms are small as are the restrooms. Plenty of space to stay for a week as a small family of 3. Decently clean, could have been better. Overall a good value for the money.
Lewis
Lewis、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 19 日
Great stay for the family
Howard
Howard、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 15 日
Nice weekend overall
The pool and such were clean. Our room was "cleaned" however nightstand was covered in dust, stove had cobwebs. Our tub had two cracks in it and would move if you stepped by it and you had to in order to take shower.
宿泊されたお客様
2 泊旅行
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6/10 (良い)
2025 年 6 月 12 日
Location outstanding
Location is Outstanding. Right on the beach. The room we checked into had windows leaking when it rained, so we contacted maintenance. They did move us to another room on the second day and the rest of our stay was great. The rooms were clean but dated. Needs to be updated.