Ace is a very nice hotel, good location, comfortable and neat rooms, no extras. Disappointed that there was no coffee in the room, which which is unheard of for any hotel - at least this is the first hotel I’ve stayed at in 40+ years without coffee packets, sugar, sweetener in the room.
Kris
Kris、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月26日
Great vibe with friendly staff
Loved Ace Hotel. Great location to enjoy Brooklyn. Staff and amenities were fabulous. Will definitely come back
Michelle
Michelle、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月26日
Highly recommended
Lovely vibe and friendly staff. I enjoyed my stay a lot.
宿泊されたお客様
2 泊の出張
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10/10 (最高に素晴らしい)
2025年1月25日
Might be the only NYC hotel I stay at now
The location is in a great part of Brooklyn. Access to many MTA lines to get to Manhattan, Queens, as well as Brooklyn restaurants, bars, parks, museums. Staff were all friendly, attentive, and helpful with suggestions and services.
NELS
NELS、3 泊旅行
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10/10 (最高に素晴らしい)
2025年1月24日
Kelly
Kelly、2 泊の出張
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2/10 (不満)
2025年1月21日
Joey
Joey、4 泊旅行
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10/10 (最高に素晴らしい)
2025年1月21日
Best hotel in Brooklyn
We lived in Brooklyn for a long time but moved away a few years ago. We visit at least 2x per year and always stay at the Ace.
Loren
Loren、3 泊旅行
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4/10 (まあまあ)
2025年1月16日
This fellow brooklynite HATES THIS HOTEL
Room was terribly smaller than advertised. Room like worn and lack freshness as if I’m staying at a friend’s out rather than staying at a hotel that I paid over $300 for. The AC unit barely work in terms of heat. Hot water barely worked in the shower and the most annoying (and no it’s not the crappy record player with terrible records that was so scratched up that it was barely playable), it was the random fire alarm blaring in the middle of the night. The only positive thing is that the hotel is in center downtown Brooklyn but the amenities at this hotel was trash and the concierge’s demeanor over compensates for the trash experience of the hotel overall. This hotel reminds me why I hate gentrification in Brooklyn and NYC overall. The hotel has a crappy hipster attitude with a poor eye for customer service. We don’t need an hipster art exhibit, we need a hotel that is comfortable to stay in for the price we pay. For a hotel that is an “ace”, the hotel was just a flop. Do better.