I tried to check out before 6am to get an early start on the rest of my trip and no one was at the desk from 4-6:30. Then I noticed other guest coming down for breakfast and finally I saw someone preparing the food bar at least.
Olive
Olive、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月12日
Alex
Alex、2 泊旅行
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8/10 (とても良い)
2024年12月4日
Drummont
Drummont、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月27日
Very nice trip
Room was clean, though there was hair in the tub drain. Staff was super friendly and courtious. Great location
marjorie
marjorie、2 泊旅行
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4/10 (まあまあ)
2024年11月25日
Whats going on!!!
I worked in the hospitality industry for over thirteen years and I have never stayed in hotel that didn't have any amenities in the room, no phone, no place to hang clothes, no microwave or refrigerator, no coffee maker. I was told by a member of the Lake Norman Inns and Suites that I could use the microwave the coffee maker in the common area. The smoke detector was missing!!!
Fred
Fred、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月25日
Misty
Misty、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月20日
The room was not clean (didn’t look like it had been vacuumed in a few days, very dusty). The light fixture between beds was not attached to the wall completely, the bathroom needs a re-do (tub faucet was rusted and dirty). The in room fridge had a loud compressor that cycled off and on.
Margery
Margery、1 泊の家族旅行
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2/10 (不満)
2024年11月16日
Avoid!!!
One of the most disgusting hotel experiences I've had in quite some time. Literal pile of garbage in the room upon check in. Sticky substances and dirt scattered about. A bar of soap propping up a corner of the refrigerator. A discarded pacifier hanging from a lamp. Pubic hair stuck to things. Gross. Luckily staff gave me a new room when I showed them pics. The new room had an odd smell but I was too tired to complain further. Would not recommend
Frank
Frank、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月15日
Robert
Robert、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月13日
Ginger
Ginger、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月4日
Ok for a one night stay. Good Breakfast!
Vicki
Vicki、1 泊の家族旅行
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4/10 (まあまあ)
2024年11月3日
tara
tara、2 泊の友人との旅行
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4/10 (まあまあ)
2024年11月2日
Time for refurbishment and a good scrub.
The water in the shower ran/dripped all the time. That said the shower was nice and hot. The lamp shade was broken. The towels were small but soft. The desk chair needed to go in the skip. The leather had long peeled off and the sitting chair needed a good scrub. I got some flip flops to wear in the shower. Some stains/marks needed to be scrubbed off the walls. Lastly when I made the reservation it said we could pay at the desk. Evidently this wasn't true and we were forced to scramble with a credit card number driving down the interstate. The desk clerk was very nice when we got to the desk.
宿泊されたお客様
2 泊の家族旅行
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4/10 (まあまあ)
2024年11月1日
Expected better
Low price but not the cheapest near Lake Norman. The MicroTel was a cheaper option, and was cleaner/better maintained the last time I was there.
Jonathon
Jonathon、1 泊旅行
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8/10 (とても良い)
2024年10月27日
Nice room and price but pretty much no real clean
Decently nice room but wasn't cleaned. The bed had pet and human hair on the pillowcases and sheet so they obviously weren't changed. And table tops and microwave, bed or toilet obviously weren't cleaned at all. But we got a really good price so I guess cleaning isn't included with the price we paid. haha But for real, the maid needs to be fired if they were supposed to clean because they didn't do the job.
Jamie
Jamie、1 泊旅行
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6/10 (良い)
2024年10月27日
Ok if you’re just sleeping there
Front desk staff very friendly and helpful. They overbooked the hotel and “upgraded” us to a “family suite”. That meant a door between two rooms. The second room had a bed and tv. The bathroom was shared. The hotel while reopened under a new name has not been updated. Window sheers had coffee stain all the way up.
The room and bathroom seemed clean but just dingy from age.
I gave no idea what’s going on with the room doors on the first floor. They look like someone started to sponge paint them. Idk.
Went to get some juice Sunday morning and breakfast was already closed before 9:30. That seemed very early for a Sunday.
Stephanie
Stephanie、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月25日
Pleasurable
Second time we stayed here. Nice hotel and convenient; like to Starbucks!
Mark
Mark、1 泊旅行
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6/10 (良い)
2024年10月22日
Arrived at 1215 . Room payed for they double booked my daughter and I had to wait until 145am to get in the room. We
ALAN
ALAN、1 泊の家族旅行
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2/10 (不満)
2024年10月21日
Christopher
Christopher、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月20日
Charles
Charles、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月19日
Stayed several times so far and has been clean. Friendly staff,very helpful.
Pamela
Pamela、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月15日
Good location for restaurants and the room was clean with a very comfortable bed and pillows. Down fall was the TV. Very few channels and remote didn’t work well.