Un hotel viejo comida muy pobre a las 8:30 pm llegas a cenar y ya no tienen vino lo único bonitls playa
Nelly G
Nelly G、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月18日
WORST RESORT IVE EVER STAYED IN!!!!!
not sure where to start. upon check in we were told that in order to have beer in our room daily it was an extra charge of 20 dollars which is odd for an all inclusive resort and thru the stay it was a huge hassle to get it delivered. Then when trying to order room service phones weren't working which we were not told until numerous attempts to call then had to go down to the front desk to ask what was going on. the room barely has any outlets and the wifi is an absolute joke. speed was only 5mbps up and down if we were lucky. ac in the room was a joke as well as it never got below 75 degrees F. the shower had Luke warm water at best but acceptable due to the hot room and the sink had higher water pressure. a couple times I thought the shower was literally just going to shut off the water pressure was so low. the second day I asked for water to get delivered and was told that normally it is a 2 dollar charger per bottle but as a special deal they weren't going to charge me. again very unusual for an all inclusive resort. I go to Cancun 5- 7 times a year for work and this was my first time staying here and I can say that after the first 3 hours being at this resort I knew it would be my last
andy
andy、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月12日
Nice hotel
Loved the service, had a little issue in my room and the fixed right away.
Nayely
Nayely、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月8日
Super mais pas de wifi
Super séjour, all inclusive avec service de chambre. Seul hic : pas de téléphone fonctionnel dans la chambre et pas de wifi dans les étages durant tout le séjour. On nous a dit chaque jour que c'était juste un réglage puis que ce serait réparer mais au dernier jour que ça ne fonctionnait qu'à la réception. Dommage. Sinon tout était nickel
menoua
menoua、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月25日
Love this Place
Sheila
Sheila、5 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月24日
Péssimo hotel sem manutenção
Péssimo. Hotel decadente, comida horrível, atendimento precário. Não recomendo.
Miguel
Miguel、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月21日
Needs to be repaired & updated.
Cancún is amazing however the resort definitely needs some TLC. Leaking roofs & paint falling off. Restaurant's that are not open. Employees on strike for 2 days.
宿泊されたお客様
5 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月19日
Good for price
The hotel is old and has had numerous repairs, paint is peeling in places. The staff was great. MARTIN greeted us and was great. The staff in general was great. The beach and pool are nice as is the service. Food was good.
For the price it was good but you get what you pay for. We have definitely stayed in nicer places and paid more for it.
The room was nice. 2 restaurants were not open when we were there.
jeff
jeff、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月29日
It was Brocken property with very old equipment misleading information on internet. The food always was old and repeated the same unetsble
No management .aowful restaurant menu NOT GOOD..
mohammad
mohammad、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月29日
Great food but very small resort
Preston A
Preston A、4 泊の家族旅行
CheapTickets を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月29日
Only view I like, something was hanging from the sealing, like this room has to be fixed, no towels for shower, evry time I have to look for a house kipper andasktowels or even bottled water, but in this hotel water is limited only two a day for two of us. No refrigerator or other drinks like juice or soda. We had worst experience in our life with that hotel, such a great place but terrible hotel. I never will stay in that hotel and tell all my friends avoid this one.
Vera Nikol
Vera Nikol、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月29日
It was not what I was thinking. Food was not that good. Old. It was not the best.
Darin
Darin、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月29日
First the good. In the Hotel Zone, not far from all the action, which is good cause there’s no party vibe in the hotel itself lol. The building is clearly old, but maintained and cleaned well enough. Has a retro charm to it from a certain point of view I guess. Buffet is very simple but gets the job done, they don’t try to get fancy or do foreign foods, it’s just mexican style home cooking which I actually liked but others may find lacking. The little spot making simple tacos by the pool until late at night is awesome. The beach is great, nice and clean, easy to grab a spot and a drink. Staff was cool, check-in was long but besides that they’re usually on top of things. I was 4th floor ocean view and the view of the beach was gorgeous, my balcony was a great chill spot.
Now the bad. Random $18 fee on check in for some beach cleaning “tax”, suspicious but whatever. The cleaners knock at 8:30am everyday which is way too early for those trying to sleep in. There was also no fridge in the room, which seems weird to me. And my biggest gripe, which is the reason why I rate this resort 3 stars despite the 4 star value: an annoying and loud mechanical buzzing on and off in the room (not the a/c) made sleeping quite difficult. Had to sleep with my airpods in. I don’t know if it’s just an issue with my room in particular, but I definitely wasn’t impressed.
Xavier
Xavier、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月26日
It was truly an all inclusive facility.
Mathew
Mathew、10 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月26日
We love this resort! They have the best staff and the food is always so good!!
Wesley
Wesley、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月25日
Ariella
Ariella、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月25日
This is at best a 2.0 rating hotel. Ive stayed at Motels nicer. Staff was really nice and worked very hard.
Robert
Robert、4 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月25日
Ricardo at the tiki was perfect! Edith is always wonderful and takes such good care of us. We had ac issues and Silverio made it so easy to change rooms. Always a good time at GP!