The hotel is full of Mold, and they actually are placing people on the floor that you can Clearly see and smell the mold. In your rooms and in the hallways. And management is aware of it. Very unacceptable. Major health hazard...
LaShawn
LaShawn、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月18日
Thomas
Thomas、1 泊旅行
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2/10 (不満)
2024年12月16日
Was there the weekend before and the weekend after my cruise. Both weekends I had to change rooms because of major problems with plumbing, etc. issues with elevators room keys I like to put positivity into this world, but I paid so much money for this hotel and we had an incredibly unnecessarily disappointing experience. I hope they improve because the location is great but at this point, I would not trust going back there
宿泊されたお客様
2 泊旅行
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2/10 (不満)
2024年12月15日
This hotels sucks
The hotel was dirty, we had a fowl Oder outside of our room, the provided shampoo and soap were travel size not what Holiday Inn Express normally uses. The handle in the shower was broken and then fell off during our stay. There was hair that was not ours in our bathroom as well as on the open grabber size bar of soap as well s mold.
Jennifer
Jennifer、1 泊の家族旅行
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4/10 (まあまあ)
2024年12月12日
Try Somwhere Else
Hallways dark. Carpets dirty. Room smelled like chemicals. Bed went down several inches when I sat on it. Bed creaked VERY loadly every time you moved on it. Had to ask for another room. It was better but still smelled awful
宿泊されたお客様
2 泊旅行
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8/10 (とても良い)
2024年12月12日
Perfect for a overnight stay before a cruise. They offer transportation to the cruise ship.
Barbara
Barbara、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月10日
Great location
Great location, we stay here every time we are going on a cruise out of Miami.
Mary b
Mary b、1 泊の家族旅行
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8/10 (とても良い)
2024年12月9日
Elizabeth
Elizabeth、1 泊の友人との旅行
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6/10 (良い)
2024年12月6日
Dozers are coming
The hotel is slowly falling downhill. It won’t be long until it is dozed over to build another condo structure. I’d say the staff is trying.
Michael
Michael、1 泊旅行
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4/10 (まあまあ)
2024年12月6日
Terrible hotel for the price
The hotel is not in good shape. Musty smell in hallways and rooms. Plaster falling off walls, bathtub was disgusting. The room was cold. The view was a huge construction site. Carpets were falling apart. The main door to the room was falling apart. The bathroom door wouldn’t close completely and the back of the bathroom door had hair and some leftover speared dirt that wasn’t washed. The front desk changed us rooms. But the next one was not much better except for the view. For the high price we paid it was not a good hotel.
Joanne
Joanne、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月5日
Close to port
Loved the location
Jocelyne
Jocelyne、1 泊旅行
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4/10 (まあまあ)
2024年12月3日
Don't go by room photos not true at all
The photos are not correct. The room was really not that great, the bathrooms really were not good. Very old, makes you not want to touch anything.
The vending machines didn't work, ice machine didn't work.
Carpet looks dirty and strings coming up. Just all around disappointed. Lobby looks great and like the photos.
Pictures does not do the rooms justice if you going by photos you will be totally disappointed. It was just not a good stay. Location is fantastic, lobby staff fantastic.
bathroom and room was very disappointing
Cathy
Cathy、1 泊の家族旅行
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8/10 (とても良い)
2024年11月27日
This hotel was very close to the cruise port.
Venita
Venita、1 泊旅行
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4/10 (まあまあ)
2024年11月25日
Pre Cruise nightmare!
One of the worst experiences I’ve ever encountered. The computer systems were down, and everyone was being checked in by paper. I waited in line for 30 minutes to check-in. The cleaning staff must’ve been short staffed. We were given a room that either still had a guest in it, or hadn’t been cleaned at 4:00pm. Went back down stairs to wait in line for another room. This time the room was ready for occupancy.
Terrence
Terrence、1 泊旅行
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2/10 (不満)
2024年11月24日
Danielle
Danielle、1 泊旅行
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2/10 (不満)
2024年11月23日
Millard
Millard、3 泊旅行
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4/10 (まあまあ)
2024年11月23日
Decepcionante
Hotel totalmente sem manutenção!! Limpeza precária !!! Elevadores lentos e lotados!!!! Quartos sujos!!! Literalmente está caindo aos pedaços!!! Única vantagem: localização
Ivana
Ivana、8 泊の家族旅行
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6/10 (良い)
2024年11月19日
Not a favorite
The check in/check out experiences were good, no issues. The transportation offering to the cruise port(s) was somewhat chaotic. The service in the restaurant was great but the breakfast was below average. The room was generally fine but did not feel clean or sanitized. A mildewy smell. Tub not clean.
Kimberly
Kimberly、1 泊の家族旅行
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6/10 (良い)
2024年11月18日
Jane
Jane、1 泊旅行
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6/10 (良い)
2024年11月18日
No parking on site free
Parking is horrible if driving prepare to pay $55.00 for parking a night it’s ridiculous.
marielba
marielba、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月18日
Great location...across from Kaseya Arena!!
Great one night stay! Right across from Bayfront park with shopping, restaurants, etc and Kaseya Arena for concert!
All within a 5min walk. Perfect location!